E-12ENGLISHWARRANTY COVERAGE PERIOD EXCEPTIONSItem Parts LabourVideo Tape 30 days—Replacement only(content not covered)N/AP2/SD/SDHC Cards (Content not covered) N/AVideo Heads 1 year or 2,000 hrs.(prorated)Whichever comes first1 year or 2,000 hrs.Whichever comes firstD5 Video heads 1 year or 500 hrs.Whichever comes first1 year or 500 hrs.Whichever comes firstMaintenance Items 90 days 90 daysColour Camera CCDImaging Block2 years 1 yearBT-LH Series LCDMonitors2 years 1 year* DLP TM Projectors 3 years or 17,000 hrs.Whichever comes first3 years or 17,000 hrs.Whichever comes first* LCD Projectors above2,500 ANSI Lumens3 years or 2,500 hrs.Whichever comes first3 years or 2,500 hrs.Whichever comes first* LCD Projectors below2,500 ANSI Lumens3 years or 1,500 hrs.Whichever comes first3 years or 1,500 hrs.Whichever comes firstProjector Lamps 50% of the rated lamp life or1 year.Whichever comes first50% of the rated lamplife or 1 year.Whichever comes first103 inch Plasma displays 3 years (burn-in not covered) 3 yearsHard Drive Disk Unit 1 year plus balance (if any) ofany original Manufacturer'sLimited Warranty.(Content not covered)1 yearyyDust, smoke, rental/staging environment and twenty-four/seven operation,dramatically decreases the interval between performances of routine preventivemaintenance required to maintain this warranty coverage.Warranty ServiceIf the product needs to be shipped for service, carefully pack (preferably in theoriginal carton) and enclose a letter, detailing the complaint. Send prepaid andadequately insured to the local authorized Panasonic Service Centre in your area or toPanasonic Technical Support and Product Services Department, 5770 Ambler Drive,Mississauga, Ontario, L4W 2T3. Shipping to the latter location requires a returnauthorization before shipment. No liability is assumed for loss or damage to theproduct while in transit.