42Troubleshooting OperationSymptom Cause and remedial action ReferencepagesNo power Is the AC adaptor securely connected to the AC outlet? ––– If the power plug of the AC adaptor connected properly? ––– If the unit is connected to the controller, has it been connectedproperly? Refer to the Operating Instructions of the controller.P.19 to 21 When the unit is being operated by the wireless remote control Also refer to the “Cannot operate using the wireless remote control”item.–––Cannot operate( common to wirelessremote control,controller) Is the power on? If the unit’s status display lamp is off or if it has lit up orange,it means that the unit’s power is not being supplied.Settings>P.7 The safe mode function may have been activated.Settings>P.89 Have the limiter functions been set?Settings>P.87 to 88 Has the correct unit to be operated been selected?Settings>P.9Cannot operate usingthe wireless remotecontrol Have the remote control’s batteries run down or have the batteriesbeen installed with their polarities reversed? If the status display lamp does not blink even when the wirelessremote control is operated near the wireless remote control signallight-sensing area, it means that the batteries have run down.Replace the batteries.––– Have the IR ID switches been set correctly? P.36, 39 Is there a fluorescent light or plasma monitor near the unit and,if so, is the wireless remote control signal light-sensing areaexposed to its light?P.34Cannot operate usingthe controller Is the unit connected to the controller properly? Refer to the Operating Instructions of the controller. P.19 to 21 The user authorization and host authorization must be set to OFFwhen the AW-RP50 remote camera controller is connected in anetwork.Settings>P.75 to 76 It may be necessary to upgrade the version of the controller sothat the controller will support the unit. Consult with your dealer.–––The unit turns in theopposite direction tothe one operated Has the stand-alone (Desktop) installation setting been selectedcorrectly?Settings>P.48, P.73 The reversal setting may have been established at the controller ifthe unit is connected to the controller. Refer to the Operating Instructions of the controller.–––