Panasonic BB-HCM311A Installation/troubleshooting Manual

Also see for OneHome BB-HCM311A: Operating instructions Operating instructions Operating instructions Operating instructions Operating instructions

Installation/Troubleshooting25[For assistance, please call: 1-800-272-7033]1.7 Viewnetcam.com Service (IPv4/IPv6)Viewnetcam.com is a free dynamic DNS (DDNS) service provided by Panasonic.It allows you to choose an easy-to-remember address (such as"bob.viewnetcam.com") that you can use to view images from your camera over theInternet. This service is compatible with both IPv4 and IPv6 addresses.What is the advantage of Viewnetcam.com service?In order to view camera images over the Internet, you need to know your camera’sglobal IP address. However, many Internet Service Providers (ISPs) assign theircustomers a "dynamic" IP address that changes monthly, weekly, or each time theylog on. Unless you have been assigned a static IP address (an IP address thatdoes not change periodically) by your ISP, you may find it difficult to access yourcamera over the Internet because your IP address changes periodically.Viewnetcam.com service allows you to access your camera even if your assignedglobal IP address changes.See http://www.viewnetcam.com for details.How the Viewnetcam.com service works1. Your ISP assigns a global IP address to your Internet access account thatchanges periodically. This is the address needed to access the camera overthe Internet.2. When your ISP assigned global IP address changes, your cameraautomatically notifies the Viewnetcam.com service server of the new address.3. The Viewnetcam.com server contacts a Domain Name Server (DNS) andregisters your new global IP address to your chosen Viewnetcam.com address(such as "bob.viewnetcam.com").4. When you enter your Viewnetcam.com address in your web browser whileaway from home or the office, the DNS server looks up the global IP addressassigned to your Viewnetcam.com address.5. The DNS server finds your current global IP address and allows you to connectto your camera.Viewnetcam.com service serverISPDNSserverInternetNew address registered withDNS serverCamera connection establishedCamera reports new addressGlobal IP addresschangesOff-site PCOn-site NetworkCameraDNS looks upcurrent address3.4.2.1.5.