Installation/Troubleshooting5[For assistance, please call: 1-800-272-7033]Table of Contents1 Before Using ..................................................................71.1 IMPORTANT SAFETY INSTRUCTIONS........................................ 71.1.1 FCC and Other Information ....................................................................... 81.1.2 Security Cautions ...................................................................................... 91.1.3 User Name and Password Protection........................................................ 91.2 Included Accessories ................................................................... 101.3 Camera Feature Locations........................................................... 111.3.1 Front View................................................................................................ 111.3.2 Side View................................................................................................. 121.3.3 Bottom View ............................................................................................ 121.3.4 Rear View ................................................................................................ 131.4 Connecting the Camera to Your Router ....................................... 141.5 Setting up the Camera to View on the LAN ................................. 161.6 Setting up Internet Access to the Camera ................................... 211.7 Viewnetcam.com Service (IPv4/IPv6).......................................... 251.8 Connecting the Camera to a Router Supporting UPnP™(IPv4 Only) ................................................................................... 271.9 Connecting the Camera to a Router Not Supporting UPnP™(IPv4 Only) ................................................................................... 281.10 Setting up the Camera Using the MAC Address on the SetupProgram ....................................................................................... 291.11 Confirming the Camera Image..................................................... 321.12 Using the SD Memory Card ......................................................... 361.13 Mounting the Camera................................................................... 372 Troubleshooting ..........................................................402.1 Indicator Error Codes ................................................................... 402.2 Camera Setup Difficulties............................................................. 412.3 Camera Image/Page Display ....................................................... 442.4 Operation Bar............................................................................... 492.5 Audio Problems............................................................................ 502.6 Image Buffer/Image Transfer........................................................ 542.7 SD Memory Recording................................................................. 55