Panasonic BB-HCS301A Troubleshooting Manual

Also see for BB-HCS301A - Network Camera Server: Product catalog Getting started guide Operating instructions Installation guide Troubleshooting

Contents

Panasonic BB-HCS301A Troubleshooting Manual Manual pdf 3 page image

Troubleshooting[For assistance, please call: 1-800-272-7033] 3TroubleshootingThe Panasonic support website "http://panasonic.net/pcc/support/netwkcam/"includes various technical information other than the contents in this troubleshootingsection. Access it if problems occur.Indicator Error CodesProblem Cause and RemedyIndicator lightsor blinks orange.• Ethernet cable is not connected properly.Connect the Ethernet cable properly.• PC, Ethernet hub or router is not working.Confirm that PC, Ethernet hub and router are working.Indicatorcontinuesblinking orange.• Indicator blinks orange when updating firmware.If you access this product on the web browser, UpdateFirmware page will be displayed. Update the firmwarefollowing the procedure (see page 135 of the OperatingInstructions on the Setup CD-ROM). If you fail to update thefirmware, see page 22.Indicatorcontinuesblinking orange(2-secondinterval).• The router on your network is turned off.Turn the router on, and wait for a while until the ADSL line isconnected.• An error has occurred in UPnPTM port forwarding.Set up this product again in [Automatic Setup] by the SetupProgram following the procedures shown on the GettingStarted.Indicatorcontinuesblinking green.• Automatic setup is not complete.Complete the setup following the Getting Started.• This product did not get its IP address from the DHCP server.When setting [Automatic Setup] or [DHCP Setup], thisproduct may not get its IP address due to network failures.Ask your ISP or network administrator for more information.