Installation/Troubleshooting101.3 Viewnetcam.com ServiceViewnetcam.com is our unique service using dynamic DNS to view the image fromPanasonic Network Cameras. Since most ISPs switches a global IP addressregularly (a dynamic global IP address) instead of using a static one, the cameracannot be accessed with the previous assigned IP address. In this case, one of thefollowing services is required to access the camera from the Internet.• Domain Name Service such as Viewnetcam.comThe camera can be accessed with a static domain name (e.g.camera.viewnetcam.com), even if your ISP offers a dynamic global IP address.• Static IP Address Service offered by your ISPThe camera can be accessed with a static global IP address.How the Viewnetcam.com service works1. Your ISP assigns a global IP address dynamically to a router or a camera. TheIP address changes regularly. If you view the camera from the Internet, theglobal IP address is required.2. If you register with the Viewnetcam.com service, a unique domain name isassigned to the camera. The camera automatically send your global IPaddress to the Viewnetcam.com server, and the Viewnetcam.com servermanages Internet access comparing your registered domain name with aglobal IP address.3. The Viewnetcam.com server looks up the global IP address that matches toyour domain name, and automatically finds your camera.4. You can access the camera with your domain name without considering thedynamic global IP address.Notes• Ask your ISP about what type of IP address you are using.• Some ISPs assign you a private IP address. In this case, you cannot use theViewnetcam.com service. Ask you ISP about what type of IP address you areusing.Viewnetcam.com ServerInternetAutomatically registering"camera.viewnetcam.com"and the IP address.ISPFrom offices orbusiness trip Remoteshop2.Automatically obtaining thecurrent IP address from"camera.viewnetcam.com".3.IP address changes.1.Accessing the camera with the current IP address.4.