37 AppendixAppendixPANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), whenpurchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the termsset forth below, during the period of warranty coverage specified.Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature of the defectclaimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtainservice. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered bythis Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis. Warranty replacement or repair issubject to the terms of this Limited Warranty for the balance of the original period of warranty coverage.No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure of, or defects ina product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreignmatter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICECarefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability isassumed for loss or damage to the product while in transit, if you chose your own transportation carrier.SOFTWARE MEDIA LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, that the disk(s) or other media on which software program(s)is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date of receiptas evidenced by your purchase receipt for your Panasonic Computer product.THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. Please refer to thesoftware licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and you return it,transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, at the above address, within the warranty period, togetherwith a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or other media.Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the media only. Itdoes not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or otherclaims, whether or not of similar character.No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, or in environmen-tal conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attemptedmodification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to or loss of any program, data or removablestorage media.GENERALNO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFT-WARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUEN-TIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THECOMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THECOMPUTER PRODUCT.NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTIONAROSE.Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.Scope of CoverageWhole Product (except Batteries), AC adaptor and CD-ROM(if factory installed)Batteries, CD-ROM (unless factory installed), Port Replicator,Extra Memory Modules and all other Peripherals, Options andAccessoriesPeriod of CoverageThree (3) Years from Date of OriginalEnd User Customer PurchaseOne (1) Year from Date of Original EndUser Customer PurchaseType of Failure CoverageDefective Materials or WorkmanshipDefective Materials or WorkmanshipFor Canada