Panasonic CF-20 Operating Instructions Manual

Also see for CF-20 series: Operating instructions Operating instructions Get connected Operating instructions and reference manual Operating instructions

Contents

31TroubleshootingTroubleshooting (Basic)Follow the instructions below when a problem has occurred. There is also an advanced trouble-shooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruc-tion manual. If the problem persists, contact Panasonic Technical Support (è pages 45 - 51).You can also check the computer’s status in the PC Information Viewer (è Reference Manual“Troubleshooting (Advanced)”).n Starting UpCannot start up.The power indicator or bat-tery indicator is not lit.l Connect the AC adaptor.l Insert a fully charged battery.l Remove the battery pack and the AC adaptor, then connect themagain.l Even if the AC adaptor and battery pack are correctly connected,if the battery indicator is not lit, the AC adaptor protection functionmay be operating. Disconnect the AC cord, wait three minutes ormore, and reconnect the AC cord.l If a device is connected to the USB port, disconnect the device, orset [Tablet USB Port] or [Legacy USB Support] to [Disable] in the[Advanced] menu of the Setup Utility.l Press Fn + F8 to turn off the concealed mode.l Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot]should be set to [Enabled] / [Disabled].The power is turned on but“Warming up the system (upto 30 minutes)” appears.l The computer is warming up before start up. Wait for the com-puter to start up (takes up to 30 minutes). If, “Cannot warm up thesystem” is displayed, the computer failed to warm up and doesnot start. In this case, turn off the computer, leave it in an environ-ment of 5 °C {41 °F} or higher temperature for about an hour, andthen turn on the power once more.Cannot turn on the computer.The computer does not re-sume from sleep.(The power indicator blinksrapidly in green.)l Leave it in an environment of 5 °C {41 °F} or higher temperaturefor about an hour, then turn on the power again.The computer does notenter sleep mode while thescreen saver is running. (Thescreen stays black.)l Press and hold the power switch for 4 seconds or longer to shutdown the computer forcibly. (Data not saved will be lost.) Thendisable the screen saver.It takes time for the powerindicator to light up.l If the power switch is pressed immediately after the battery packhas been mounted on the computer, and while the AC adaptor isnot connected, it may take about five seconds before the powerindicator lights up and the computer turns on. This is becausethe computer is checking the remaining battery charge; it is not amalfunction.You have forgotten the pass-word.l Supervisor Password or User Password: Contact Panasonic Tech-nical Support (è pages 45 - 51).l Administrator password: If you have a password reset disk, you can reset the administra-tor password. Set the disk and enter any wrong password, thenfollow the on-screen instructions and set a new password. If you do not have a password reset disk, reinstall (è page 26)and set up Windows, and then set a new password.