Panasonic CF-W7 Series Operating Instructions Manual

Also see for CF-W7 Series: Supplementary guide Read me first Operating instructions Operating instructions

Contents

32Hardware DiagnosticsGetting StartedUseful InformationTroubleshootingAppendix4 Select the [Main] menu, set [DVD Drive Power] to [On].5 Select the [Exit] menu, then select [Save Current Values].At the confirmation message, select [Yes] and press Enter.6 Select [Diagnostic Utility].When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.z If the password is requested, enter the password.z The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayedon the left side of the hardware icon (A).z By clicking the icon, you can execute the following operations:• : Start the diagnostic check from the beginning• : Stop the diagnostic check (You cannot restart the check partway through by clicking )• : Display help (click the screen or press Space to return to the original diagnostic check screen)z You can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).• Aqua: Not running diagnostic check• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors differsdepending on the type of diagnostic check currently running.During memory diagnostic check, the display may freeze for a long period of time. Wait until the process iscomplete.• Green: No problems discovered• Red: Problems discoveredNOTEz Using the following procedure, you can run a diagnostic check on a specified hardware component, orrun an extended diagnostic check on the hard disk (The extended diagnostic check is only for the harddisk). The extended diagnostic check is more detailed, and so requires a longer period of time to run.A Click to stop the diagnostic check.B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray.When running a check on the hard disk, clicking the icon once will turn on the extended diagnosticcheck (“FULL” (B) will be displayed below the icon); click again, and the icon will be displayed in gray.C Click to start the diagnostic check.z You can start the PC-Diagnostic Utility with the following procedure.A Press F10 at step 5.At the confirmation message, select [Yes] and press Enter.B Press Ctrl + F7 while [Panasonic] boot screen is displayed.7 When all the hardware has been checked, confirm the diagnostic check results.If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is aproblem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact yourtechnical support office.If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware isoperating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstallthe software. (Î page 25)NOTEz If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “CheckResult TEST FAILED” is displayed:Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TESTFAILED” is still displayed, you can assume that there is a problem with the internal RAM module.8 After the diagnostic check is complete, click (close), or press Ctrl + Alt + Del torestart the computer.NOTEz When you set [DVD Drive Power] to [On] in the [Main] menu of Setup Utility, you will hear operation sound from CD/DVD drive soon after the computer starts the startup procedure. To avoid the sound when the computer is startingup, set [DVD Drive Power] to [Off].AB