ENGLISH30CQ-DFX572U 45ENGLISH29CQ-DFX572U44TroubleshootingPreliminary StepsCheck and take steps as described in the tables below.If You Suspect Something WrongImmediately switch the power off.Disconnect the power connector and check that there is nei-ther smoke nor heat from the unit before asking for repairs.Never try to repair the unit yourself because it is dangerous todo so.No power.TroubleCar’s engine switch is not on.➡Turn your car’s ignition switch to ACC or ON.Troubleshooting Tips❐ CommonCables are not correctly connected.➡Connect cables correctly.Battery cable is not correctly connected.➡Connect the battery cable to the terminal that is always active.Accessory cable is not correctly connected.➡Connect the accessory cable to your car’s ACC source.Grounding wire is not correctly connected.➡Connect the grounding wire to a metal part of the car.Fuse is burnt out.➡Call the store where you purchased the unit, or your nearestServicenter (see the attached sheet) and ask for fuse replacement.No sound.Mute is set to ON.➡Set it to OFF.Cables are not correctly connected.➡Connect cables correctly.Condensation (dew).➡Wait for a while before use.Caution:≥ Do not use the unit if it malfunctions oris something wrong.≥ Do not use the unit in abnormal condi-tion, for example, without sound, or withsmoke or foul smell, which can cause ig-nition or electric shock. Immediatelystop using it and call the store whereyou purchased it.Cause/StepThe display shows “display and light off”.➡Press [DISP] (display) to change the display.Only sound, no display.A mobile phone is used near the unit.➡Keep the mobile phone away from the unit.Noise.Demonstration mode is ON.➡Press [DISP] (display) to cancel demonstration mode.Audio sound is outputbut the display showsdemonstration message.Disc is in the CD com-partment but no sound ismade, or disc is ejectedautomatically.Disc is upside down.➡Place disc in the correct direction with the label side up.❐ CD≥ Disc is dirty.≥ Disc has scratches.➡Clean disc, referring to the section on “Notes on CD/CD Media (CD-ROM, CD-R, CD-RW)”.Trouble Cause/Step❐ RadioToo much noise in FMstereo and monauralbroadcasts.Station is too far, or signals are too weak.➡Select other stations of higher signal level.The radio antenna is not extended enough.➡Fully extend the radio antenna.Battery cable is not correctly connected.➡Connect the battery cable to the terminal that is always active.Preset station is reset.Trouble Cause/Step3z (8 cm) disc is ejected automatically.The motor antenna relay control lead is not connected correctly.➡If there is a motor antenna in the car, connect the motor antennarelay control lead to the motor antenna lead that is installed in thecar correctly.A disc that has data other than CD-DA or MP3 type is played.➡Discs that have CD-DA type data should be used.➡The unit may not successfully play back a CD-R/RW that was madeby the combination of writing software, a CD recorder (CD-R/RWdrive) and a disc if they are incompatible one another. Refer to in-structions for the concerned devices for details.➡The unit may not successfully play back a CD-R/RW that was madeby the combination of writing software, a CD recorder (CD-R/RWdrive) and a disc if they are incompatible one another. Refer to in-structions for the concerned devices for details.≥ Disc is dirty.≥ Disc has scratches.➡Clean disc, referring to the section on “Notes on CD/CD Media (CD-ROM, CD-R, CD-RW)”.Sound skips, bad soundquality. (e.g. caused bynoise)