TROUBLESHOOTING Normal OperationIs it okay?• Air conditioner has been restarted, but does notoperate for 3 minutes.• A sound like water flowing can be heard.• It seems that fog is coming out from the airconditioner.• The room has a peculiar odour.• During Automatic Vertical Airflow setting,indoor fan stops occasionally.• The outdoor unit emits water or steam.• (For Heat Pump Model only)Operation stops for about 12 minutes duringheating (The power indicator blinks).• (For Heat Pump Model only)During heating operation, indoor fan mayrun at on and off conditions. Abnormal OperationIs it okay?• The air conditioner does not operate.• Air conditioner produces loud noise duringoperation.• The air conditioner does not cool or warmeffectively.• Remote control / display doesn’t workThis is the answer• This is to protect the air conditioner. Wait until the airconditioner begins to operate.• This is the sound of refrigerant flowing inside the airconditioner.• Condensation occurs when the airflow from the airconditioner cools the room.• This may be a damp smell emitted by the wall,carpet, furniture or clothing in the room.• This is to remove smell emitted by the surroundings.• In COOL/DRY operation, moisture in the aircondenses into water on the cool surface of outdoorunit piping that causes dripping.• This is to melt the frost which has accumulated onthe outdoor unit (defrosting operating). This will takeno longer than about 12 minutes. Water drips fromthe outdoor unit. Wait until this operation ends. (thepower indicator will light up).(Frost will accumulates on the outdoor unit when theoutdoor temperature is low and humidity is high.)• This is to prevent undesired cooling effect duringheating operation.Please check• Has the circuit breaker been tripped?• Has the power plug been removed from the wall outlet?• Is the timer being used correctly?• Is the installation work slanted?• Is the front grille closed properly?• Has the temperature been set incorrectly?• Are the filters dirty?• Are the intake or outlet vents of the outdoor unitobstructed?• Are all windows and doors closed?• Batteries empty?• Batteries correctly inserted (+) and (–)? Call the Dealer ImmediatelyIf the following conditions occur, turn off and unplug themain power supply, and then call the dealer immediately.• Abnormal noise is heard during operation.• Water or foreign material gets into the remotecontrol by mistake.• Water leak from the indoor unit.• Switches or buttons do not operate properly.• The circuit breaker switches off frequently.• Power supply cord and plug become unusuallywarm.36CS-C7CKP CU-C7CKP5 / CS-C9CKP CU-C9CKP5 / CS-C9CKP CU-C9CKP6 / CS-C12CKP CU-C12CKP5 / CS-C12CKP CU-C12CKP6