14TroubleshootingThe following symptoms do not indicate malfunction.Symptom CauseMist emerges from indoor unit. • Condensation effect due to cooling process.Water flowing sound during operation. • Refrigerant flow inside the unit.The room has a peculiar odor. • This may be due to damp smell emitted by the wall, carpet, furniture orclothing.Indoor fan stops occasionally during automatic fan speedsetting.• This helps to remove the surrounding odours.Airflow continues even after operation has stopped. • Extraction of remaining heat from the indoor unit (maximum 30seconds).Operation is delayed a few minutes after restarting. • The delay is a protection to the unit’s compressor.Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes.TIMER indicator is always on. • The timer setting repeats daily once set.During deice operation, louver is closed. • The AIR SWING is set to AUTO.Indoor fan stops occasionally during heating operation. • To avoid unintended cooling effect.POWER indicator blinks before the unit is switched on. • This is a preliminary step in preparation for the operation when the ONtimer has been set.Cracking sound during operation. • Changes of temperature caused the expansion/contraction of the unit.Splashing sound during operation. • Generating the nanoe on the unit.Dusts accumulated on the wall. • Due to air circulation or static electricity generated by the airconditioner. Some types of wall paper may collect dusts easily(recommended to clean the area around the air conditioner frequently).The unit still operates even after it is turned off. • After the heating operation is stopped, the outdoor unit may continueits operation to melt the frost on it. (Max. 15 minutes).Continuous short beep sound. • Abnormal symptom occurred during test run.(The timer indicator blinks.)The beep sound stops in about 3 minutes. Contact your dealer.Discoloration of some plastic parts. • Discoloration is subject to material types used in plastic parts,accelerated when exposed to heat, sun light, UV light, or environmentalfactor.Check the following before calling for servicing.Symptom CheckOperation in HEAT/COOL mode is not working efficiently. • Set the temperature correctly.• Close all doors and windows.• Clean or replace the filters.• Clear any obstruction at the air inlet and air outlet vents.Noisy during operation. • Check if the unit has been installed at an incline.• Close the front panel properly.Remote control does not work.(Display is dim or transmission signal is weak.)• Insert the batteries correctly.• Replace weak batteries.Cannot set TIMER. • Set the current date on the remote control.The unit does not work. • Check if the circuit breaker is tripped.• Check if timers have been set.The unit does not receive the signal from the remotecontrol.• Make sure the receiver is not obstructed.• Certain fluorescent lights may interfere with signal transmitter. Pleaseconsult authorised dealer.NON SERVICEABLE CRITERIASTURN OFF and UNPLUG POWER SUPPLY, then please consult authorised dealer under the following conditions:• Abnormal noise during operation.• Water/foreign particles have entered the remotecontrol.• Water leaks from Indoor unit.• Circuit breaker switches off frequently.• Power cord becomes unnaturally warm.• Switches or buttons are not functioning properly.The unit stops and the TIMER indicator blinks.Press INFO button to retrieve errorcodeINFO +8/10°CHEAT+8/10°CHEATExample of error code retrievesuccessfully.If failed to received signal from indoor unit “PRESS AGAIN”will be shown for 4 seconds, repeat previous step.ERROR F99 PRESSAGAINwill be Indicated on the Display Turn the unit off and reveal the error code to authoriseddealer.