Section 770Voice RecognitionPhoneUser GuideIssued 3/23/98543X02401Technical Manual®3DQDVRQLF3DQDVRQLF7HOHSKRQH6\VWHPV www.voicesonic.comPhone 877-289-2829

voice recognition

Introduction

Names and Functions of Parts

Chapter 1. Making an Outside Call (or an Internal Call)

Chapter 2. Adding a Phonebook Entry

Chapter 3. Modifying a Phonebook Entry

Modifying a Telephone Number

Chapter 4. Deleting a Phonebook Entry

Deleting All Phonebook Entries

Chapter 5. Tuning the Commands to Your Voice

Chapter 6. Resetting the System

Panasonic DBS576 Section 770 User Manual

Checking Your Package

Understanding Your Telephone

lcd display

Using Your Telephone

Programming Functions

Troubleshooting

Accessories

Precautions

DBS 576 Section 300

General System Information

Specifications

Basic Service Flow

ACD Call Handling Program

Programming by Commands

edit (ff)

insert (ff)

delete (ff)

Transfer Destination Voice Number

Silent Monitor

Supervisor Features

Displaying System Information

Common Operation for Supervisor Customization

Direct Incoming Call Setting

Transferring Incoming Call Setting

Changing Supervisor IDs and User Information Recording ID

Registering Agent IDs

Confirming Agent IDs

Setting on Service Flow Details

Supervisor Monitoring

Traffic Information

Waiting Call

Agent Status

MIS Report Features

MIS Report Operation

output of mis report data

group report

system report

other features (data clear and output cancel)

User Information Recording

Agent Features

Available/Unavailable

Zip Tone

Index

Chapter 1. About This Manual

Chapter 2. List of Features

Chapter 3. System Features

AEC Disconnect

Automatic Call Distributor

Automatic Route Selection

Automatic Trunk to Trunk Transfer

Battery Backup

Built-In Voice Mail Unit

Call Progress Tones

Caller ID Alpha Tagging

Centrex/PBX Compatibility

Class of Service - Ext/Ext Restriction

hardware requirements

Class of Service - T1 Trunk Ring Back Service Tone

CO Ringing Types

DIL Ringing

DIL Delayed Incoming Ring Enhancement

DISA Ringing

CO Trunk Interface - DID

CO Trunk Interface - ISDN-PRI

Data Security

Day/Night System Mode

Manual Day/Night Mode

Automatic Day/Night Mode

Direct Inward System Access

Distinctive Ringing

Door Box Sensor

Extension Interface

DP/DTMF SLTs

Flexible Numbering Plan

Hunting Groups

Circular Hunt Group

Internal Hold Tone

MCO Tenant Group

Music-on-Hold

Extension Name Assignments

Speed Dial Name Assignments

Network BLF

Network Facilities

Network Call Routing

Network Paging

Power Failure Transfer

Programming Devices

QSIG ISDN Lines

Day 1/ Day 2/Night Delayed Ringing

Busy Lamp Field Ringing

Slide Ringing

Station Message Detail Recording

t1 line

Toll Restriction Service

Trunk Access Groups

Virtual Port used for Floating Hold

Third-Party Voice Mail Support

call forward id code for voice mail

disconnect signal

voice mail transfer key

Built-In Voice Mail with 2-Way Call Recording

Chapter 4. User Maintenance

Set Absence Messages

Set Call Forward Busy Destination Extension

Set Call Forward ID Codes for Voice Mail

Set Call Forward No Answer Destination Extension

Set Caller ID Logging Extensions

Set Day of Week Mode

Set Exception Day Mode

Set Extension Names

Set Message Key ID Code

Set Mode Schedule

Set Personal Speed Dial Names

Set Personal Speed Dial Numbers

Set Send Text Messages

Set Special Day Mode

Set System Date/Time/Day

Set System Speed Dial Index

Set System Speed Dial Names

Set System Speed Dial Numbers

Set Text Message Replies

Set Verified Account Codes

Set Walking TRS Codes

Chapter 5. Key Telephone Features

Key Telephone

Account Codes

Non-Verified Account Codes

Verified Account Codes

Attendant Group Calls

Background Music

Busy Override

Callback Request

Call Forwarding

fcc warning

about this manual

Chapter 1. Requirements

did requirements

Environmental Requirements

Cleaning

Chapter 2. System Overview

Cabinet Configurations

Circuit Cards

Card Descriptions

cpc288 card (vb)

cpc576 card (vb)

tsw288 card (vb)

tsw576 card (vb)

api card (vb)

Chapter 3. Cabinet Installation

Removing and Replacing Covers

Front Cover

Side cover

Top Cover (Base Cabinet Only)

Cabinet Installation

wall mounting installation

Grounding

Battery Backup (VB-44025)

Volt Power Supply (VB-44022)

Card Installation

Chapter 4. Installing Additional Cabinets

Installation

Building Block Method (floor-mounting) Installation (576-port example shown)

Building Block Method (wall-mounting) Installation (576-port example shown)

Installing Switch Boxes (VB-44023)

removing ac cables

Connecting the Systems

Setting ID No. of Additional Cabinets

Connecting DBS 576 and DBS 96 Systems

setting cbldbs id numbers

Card Installation Position

restriction on number of cards

conference card

Chapter 5. Trunks and Extensions

Trunks

Trunk MDF Interface Card

Loop-Start Trunks

Loop-Start/Ground Start Trunks

DID Trunks

E&M Tie Line Trunks

T-Point ISDN Interface (TBRI)

T-Point ISDN Primary Rate Interface (PRI)

T1 Interface

Extensions

Extension MDF Interface Card

Digital Extensions

DBS 96 Digital Extensions

Analog extensions


Contents voice recognition Table Of Contents Introduction Names and Functions of Parts Chapter 1. Making an Outside Call (or an Internal Call) Chapter 2. Adding a Phonebook Entry Chapter 3. Modifying a Phonebook Entry Modifying a Telephone Number Chapter 4. Deleting a Phonebook Entry Deleting All Phonebook Entries Chapter 5. Tuning the Commands to Your Voice Chapter 6. Resetting the System	Section 770Voice RecognitionPhoneUser GuideIssued 3/23/98543X02401Technical Manual®3DQDVRQLF3DQDVRQLF7HOHSKRQH6\VWHPV www.voicesonic.comPhone 877-289-2829 Next / 32