170DP-2330/3030MAR 2005Ver.2.1DP-2310/30104.9. Troubleshooting (For Printer)4.9.1. Checking the Basics4.9.2. Document Does Not Print ProperlyThis section explains how to solve problems including error messages or unexpected printing results.If the Printing System is not printing or working as expected, and if you are not surewhat to do, start your troubleshooting by checking the basics below:• Ensure that the Ethernet LAN (10Base-T / 100Base-TX) Cable is connected properly• Ensure that the Internet Parameters are correct• Ensure that the Unit is turned On• Ensure that the Paper is set properly in the Unit• No error message is displayed on the Unit• Try printing a test page from the printer driver properties dialog boxProblem Possible Solution(s)Character is not printing in thecorrect positions or thecharacters near the edges of thepage are missing.• Check and specify the paper size and orientation settings in the printerdriver to coincide with the application.• Check if the specified paper is loaded in the Panasonic Device.• Increase the Page Margins in the application. The Panasonic Devicerequires minimum margins of ¼ inches (5 mm) on all sides.The font type is incorrect • Check if the selected font is installed in the PC.• Check if the selected font is being replaced with a proper printer font inthe Font Substitution Table of the Printer Driver Properties dialog box.• Select ”Always use True Type fonts” from the Font tab of the PrinterDriver Properties dialog box.The character is not smooth.Fine line print cannot beobtained.• Select 600 dpi resolution.Poor photograph print quality. • Select 600 dpi resolution.Different character or symbolfrom the document is printed.• Check if the Panasonic Printing System (PCL) printer driver is selected.The printer does not printanything or prints irregularimages from the middle of the1st page.• Insufficient Printer Page Memory in the Panasonic Device, install anExpansion D-RAM Card or change the resolution to 300 dpi in theQuality tab of the Printer Driver Properties dialog box.Printing is exceedingly slow. • Select the Spool settings "Start printing after first page is spooled "from the Details tab of the Printer Driver Properties dialog box.• Select 300 dpi resolution.• Select an outline font instead of a bit map font.
