RQT729216Troubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do notsolve the problem, see “Product information” on page 17 for assistance.Power PageNo operationSpecific operation impossible or incorrectSubtitleA-B repeatPicture incorrectNo power. ≥ Insert the AC power supply cord securely into the household AC outlet. 4The unit is automaticallyswitched to the standby mode.≥ When “Auto Power Off” is set to “On”, the unit automatically switches to standby afterapproximately 30 minutes in the stop mode.≥ The Sleep timer functioned.1314No response when any buttonspressed.≥ This unit cannot play discs other than the ones listed in these operating instructions.≥ The unit may not be operating properly due to lightning, static electricity or some other externalfactor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the ACpower supply cord, and then reconnect it.≥ Condensation has formed: Wait 1 to 2 hours for it to evaporate.3––No response when remotecontrol buttons pressed.≥ Check that the batteries are installed correctly.≥ The batteries are depleted: Replace them with new ones.≥ Point the remote control at the remote control sensor and operate.556No picture or sound. ≥ Check the video or audio connection.≥ Check the power or input setting of the connected equipment.≥ Check that the DVD-RAM has something recorded on it.4––You have forgotten your ratingspassword.Reset all the settings to FactoryPreset.≥ While stopped, press and hold [D] and [;] on the unit and then also press and hold [<]on the unit until “Initialized” disappears from the television. Turn the unit off and on again. Allsettings will return to the default values.–It takes time before play starts.[MP3]≥ Play may take time to begin when an MP3 track has still picture data. Even after the track starts,the correct play time will not be displayed, however this is normal.–Programmed items are notplayed. [DVD-V]≥ Some items cannot be played even if you have programmed them. –A menu screen appears duringskip or search. [VCD]≥ This is normal for Video CDs. –The on-screen menu shows “2”as a soundtrack option when[AUDIO] is pressed, but the audiodoes not change. [DVD-A]≥ Even if a second soundtrack isn’t recorded, two numbers will normally be shown. –Play restarts from the beginningof the track when soundtrack ischanged. [DVD-A]≥ This is normal on DVD-Audio. –Subtitle position is wrong. ≥ Adjust the position. (“Subtitle Position” in Display Menu) 11No subtitles. ≥ Display the subtitles. 14The subtitles overlap closedcaptions recorded on discs.≥ Clear the subtitles. 14Point B is automatically set. ≥ The end of an item becomes point B when it is reached. –A-B repeat is automaticallycanceled.≥ A-B repeat is canceled when you press [QUICK REPLAY]. –Picture distorted. ≥ Ensure that the unit is connected directly to the television, and is not connected through a videocassette recorder.4Picture size doesn’t fit thescreen.≥ Change “TV Aspect” in “Video” tab.≥ Use the television to change the aspect. If your television does not have that function, change“4:3 Aspect” in Display Menu.≥ Change the Zoom setting.121114The television may displayincorrectly or colors appearfaded.≥ The unit and television are using different video systems.[U.S.A.,\Canada\and\Asia]Use a multi-system or NTSC television.\Australia\and\N.Z.]Use a multi-system or PAL television.≥ The system used on the disc doesn’t match your television.[U.S.A.[and\Canada[–PAL discs cannot be played.–This unit converts DVD-Audio recorded in PAL to NTSC for play, however, play may not functionproperly.[Asia,\Australia\and\N.Z.]–PAL discs cannot be correctly viewed on an NTSC television.–This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC DiscOutput” in “Video” tab).≥ This may happen when turning AUDIO ONLY on or off, but this is normal.––––127Menu not displayed correctly. ≥ Restore the zoom ratio to a1.00.≥ Set “Subtitle Position” in Display Menu to “0”.≥ Set “4:3 Aspect” in Display Menu to “Normal”.141111Auto zoom function does notwork well.≥ Turn off TV’s zoom function.≥ Use the other preset aspect ratios or manual adjustment.≥ Zoom function may not work well, especially in dark scenes and may not work depending on thetype of disc.–14–Troubleshooting guideDownloaded From Disc-Player.com Panasonic Manuals