19RQT9201 ReferenceLimited WarrantyPanasonic Consumer Electronics Company,Division of Panasonic Corporation of North AmericaOne Panasonic Way Secaucus, New Jersey 07094Panasonic Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5San Gabriel Industrial Park, Carolina,Puerto Rico 00985Panasonic DVD Player Limited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materialsor workmanship, Panasonic Consumer Electronics Company orPanasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)will, for the length of the period indicated on the chart below, whichstarts with the date of original purchase (“Limited Warranty period”), atits option either (a) repair your product with new or refurbished parts, or(b) replace it with a new or a refurbished product. The decision to repairor replace will be made by the warrantor.During the “Labor” Limited Warranty period there will be no charge forlabor. During the “Parts” warranty period, there will be no charge forparts. You must mail-in your product during the warranty period. Ifnon-rechargeable batteries are included, they are not warranted. ThisLimited Warranty only applies to products purchased and serviced inthe United States or Puerto Rico. This Limited Warranty is extendedonly to the original purchaser and only covers product purchased asnew. A purchase receipt or other proof of original purchase date isrequired for Limited Warranty service.Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please shipthe product to:Panasonic Service and Technology CompanyCustomer ServicenterSuite B4900 George McVay DriveMcAllen, TX 78503For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.(787)-750-4300 or fax (787)-768-2910.When shipping the unit carefully pack and send it prepaid, adequatelyinsured and preferably in the original carton. Include a letter detailingthe complaint and provide a day time phone and/or email addresswhere you can be reached.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIODTHE PURCHASER WILL BE REQUIRED TO FURNISH A SALESRECEIPT/PROOF OF PURCHASE INDICATING DATE OFPURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNITRECEIVED WITHOUT SUCH PROOF OF PURCHASE.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects inmaterials or workmanship, and DOES NOT COVER normal wear andtear or cosmetic damage. The Limited Warranty ALSO DOES NOTCOVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures whichresult from accidents, misuse, abuse, neglect, mishandling,misapplication, alteration, faulty installation, set-up adjustments,misadjustment of consumer controls, improper maintenance, power linesurge, lightning damage, modification, or commercial use (such ashotel, office, restaurant, or other business), rental use of the product, orservice by anyone other than a Factory Servicenter or other AuthorizedServicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTEDUNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR ISNOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGESRESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUTOF ANY BREACH OF THIS WARRANTY. (As examples, this excludesdamages for lost time, cost of having someone remove or re-install aninstalled unit if applicable, travel to and from the servicer, loss of ordamage to media or images, data or other recorded content. The itemslisted are not exclusive, but are for illustration only.)ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THEWARRANTY OF MERCHANTABILITY, ARE LIMITED TO THEPERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental orconsequential damages, or limitations on how long an implied LimitedWarranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may alsohave other rights which vary from state to state. If a problem with thisproduct develops during or after the Limited Warranty period, you maycontact your dealer or Servicenter. If the problem is not handled to yoursatisfaction, then write to the warrantor’s Consumer Affairs Departmentat the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THISLIMITED WARRANTY, ARE YOUR RESPONSIBILITY.As of January 2007Product Service1 Damage requiring service—The unit should be serviced byqualified service personnel if:(a)The AC power supply cord or AC adaptor has been damaged; or(b)Objects or liquids have gotten into the unit; or(c)The unit has been exposed to rain; or(d)The unit does not operate normally or exhibits a marked changein performance; or(e)The unit has been dropped or the cabinet damaged.2 Servicing—Do not attempt to service the unit beyond thatdescribed in these operating instructions. Refer all other servicing toauthorized servicing personnel.3 Replacement parts—When parts need replacing ensure theservicer uses parts specified by the manufacturer or parts that havethe same characteristics as the original parts. Unauthorizedsubstitutes may result in fire, electric shock, or other hazards.4 Safety check—After repairs or service, ask the servicer toperform safety checks to confirm that the unit is in proper workingcondition.For product information or assistance with product operation:Refer to “Customer Services Directory” above.Product or Part Name Parts LaborDVD Player One (1) Year Ninety (90) DaysRechargeable Batteries(in exchange for defective item)Ten (10) Days Not ApplicableHeadrest mounting bracket,Headphones, Accessories (inexchange for defective item)Ninety (90) Days Not ApplicableCustomer Services DirectoryObtain Product Information and Operating Assistance; locateyour nearest Dealer or Servicenter; purchase Parts andAccessories; or make Customer Service and Literature requestsby visiting our Web Site at:http://www.panasonic.com/consumersupportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at:1-800-211-PANA (7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.For hearing or speech impaired TTY users, TTY: 1-877-833-8855Accessory PurchasesPurchase Parts, Accessories and Instruction Books online forall Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)(Monday – Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, AmericanExpress, and Personal Checks)For hearing or speech impaired TTY users, TTY : 1-866-605-1277Service in Puerto RicoPanasonic Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910Product information