32TroubleshootingProblem SolutionThe DVD player does not start playback. Insert a readable disc with the playback sidefacing down.Check the disc type, color system (PAL/NTSC)and region code.Check for any scratches or smudges on the disc.Press SETUP to turn off the setup menu screen.You may need to enter the password in order tochange the parental rating level or to unlock thedisc for playback.Moisture may have condensed inside the system.Remove the disc and leave the system turned onfor about an hour.Disconnect the AC mains lead from the mainssocket for a few minutes. Reconnect the AC mainslead and try to operate again as usual.–––––––Picture freezes momentarily during playback. Check the disc for fingerprint/scratches and cleanwith a soft cloth wiping from center to edge.–Unable to select Progressive Scan on/ off. Check that the output of the video signal is turn to{Progressive}.–Images from this DVD player do not appear onthe television.You forget your password.Reset the DVD player to the factory defaults.Press 8 on the DVD player to turn it on.Press OPEN/CLOSE ; to open the disc tray.Press and hold g and q on the DVD player at thesame time for more than 5 seconds with the trayopen.All the settings return to the factory preset.–1)2)3)When the following messages on the unit’sdisplay.(LOAD) Loading the disc. Wait a moment.–(STOP) Stopping the playback. Press PLAY/PAUSE q/h.–Insert a readable disc with the playback sidefacing down.–(OPEN) Press OPEN/CLOSE ; to close the tray.–(TITLE) Press e r w q to select the title, then press OK.–