78RQT8896Troubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chartdo not solve the problem, consult your dealer for instructions.The following do not indicate a problem with this unit:Power PageDisplaysTV screen and video≥Regular disc rotating sounds.≥Poor reception due to atmospheric conditions.≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcastingbreaks.≥A sound is heard when the HDD goes into power save mode, oroperations are slow to respond in power save mode.≥Operations do not work due to a poor-quality disc. (Try again using aPanasonic disc.)≥The unit freezes due to one of its safety devices being activated.(Press and hold [Í/I] on the main unit for 10 seconds.)≥When the HDD has been automatically placed in the power savemode (➡ 9), or the unit is turned on or off, there may be anunexpected sound. This does not indicate a problem with this unit.No power.The unit does not turn onpressing [Í DVD].≥Insert the AC mains lead securely into a known active household mains socket.≥Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’sdisplay blinks when [Í DVD] is pressed). Press [EXT LINK] to cancel the recording standby.14, 1535The unit switches to standbymode.≥One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on. —The power is turned offautomatically.≥If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, orconnected this unit to a Q Link-compatible TV with a fully wired 21-pin Scart cable, this unit willbe automatically set to standby mode when the TV is set to standby mode.18The power is turned onautomatically.≥If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, this unit willautomatically turn on while you are setting a timer recording from the programme listing on theTV.18The display is dim. ≥Change “FL Display” in the Setup menu. 69“0:00” is flashing on the unit’sdisplay.≥Set the clock. 73The time recorded on the disc andthe available time shown do notadd up.The play time shown for MP3does not agree with the actualtime.≥Times shown may disagree with actual times.≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when thelast recorded title is deleted. It does not increase if other titles are deleted.≥Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is noincrease in disc space.≥More disc space than the actual recording time is used after recording or editing the DVD-R,DVD-R DL, +R or +R DL 200 times or more.≥While searching, the elapsed time may not display correctly.—————The clock is not correct. ≥Under adverse reception conditions, etc., the automatic time correction function may not work.In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Settingdoes not work, set the time manually.73Compared to the actual recordedtime, the elapsed time displayedis less.(Only when recording in NTSC)≥The displayed recording/play time is converted from the number of frames at 29.97 frames(equal to 0.999 seconds) to one second. There will be a slight difference between the timedisplayed and the actual elapsed time (e.g., actual one-hour elapsed time may display asapproximately 59 minutes 56 seconds). This does not affect the recording.—“U88” is displayed and the disccannot be ejected.≥The unit is carrying out the recovery process. Do the following to eject the disc.1 Press [Í/I] on the main unit to switch the unit to standby.If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10seconds. The unit is forcibly switched to standby.2 While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time forabout 5 seconds. Remove the disc.—Television reception worsensafter connecting the unit.≥This can occur because the signals are being divided between the unit and other equipment. Itcan be solved by using a signal booster, available from audio-visual suppliers. If it is not solvedby using a signal booster, consult the dealer.—Status messages do not appear. ≥Select “Automatic” in “On-Screen Messages” in the Setup menu. 69The grey background does notappear.≥Select “On” in “Grey Background” in the Setup menu. 69Picture does not appear duringtimer recording.≥Timer recordings work regardless whether the unit is on or off. To confirm the timer recordingis going to work properly, turn the unit on.—The 4:3 aspect ratio pictureexpands left and right.Screen size is wrong.≥Use the television to change the aspect. If your television does not have that function, set“Progressive” in the Picture menu to “Off”.≥Check the settings for “TV Aspect” in the Setup menu.≥If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.≥By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will bemade using the wrong aspect. Match the aspect settings to the broadcast when recording.≥Set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “4:3”.It may be possible to adjust the display mode on the TV. Refer to your television’s operatinginstructions.4569696767