TroubleshootingVQT4L31 87Cannot record.Cannot copy.• Some broadcasts are copyright protected.• You cannot record/copy to the disc.Timer recording does not work properly.• Failed timer recordings are displayed in greywith on the Timer Recording screen. (> 32)When you programme a timer recording, checkthe screen icons. If “!” is displayed, this timerprogramme may not be recorded because:- there is not enough space left.- the number of possible titles has reached itsmaximum.- programmes are deactivated, etc.Auto Renewal Recording does not workproperly.• The programme will not be overwritten in thefollowing cases:- the programme is protected- any programme is being played back or copied- a screen such as DIRECT NAVIGATOR isdisplayedInstead, the programme will be saved as aseparate programme and that will beoverwritten.A part or whole of a recorded title has beenlost.• If there is a power failure or the AC mains lead isdisconnected from the household mains socketwhile recording or editing, the title may be lost orthe HDD may become unusable. We cannotoffer any guarantee regarding lost programmes.Cannot play back.• The disc is dirty. (> 10)• The disc is scratched or marked.• [BD-R] [BD-RE]Set “Play Video ( AVCHD ) on BD-RE / BD-R” to“On” and the playback may be possible (> 67,71).• The disc may not be able to play back if it wasnot finalized or a Top Menu was not created onthe equipment used for recording.Audio and video momentarily pause.• DVD-R DL and +R DL discs have two writablelayers on one side. Video and audio maymomentarily cut out when the unit is switchinglayers.BD-Video or DVD-Video is not played.• Ensure the disc is for the correct BD-Videoregion code or DVD-Video region number, andis not defective.You have forgotten your rating PIN.• The rating level returns to the factory preset.1 While the unit is on, press and hold [OK], theyellow button and the blue button at thesame time for more than 5 seconds.• “00 RET” is displayed on the unit’s display.2 Repeatedly press [1] (right) until “03 VL” isdisplayed on the unit’s display.3 Press [OK].• “INIT” is displayed on the unit’s display.Image for the Quick View is not smooth.• Image may not be played back smoothly in caseof High definition titles.Recording, timer recording andcopyingPlay