Panasonic FZ-A1ADAAZAM Operating Instructions Manual

Contents

23Troubleshooting (Basic)Follow the instructions below when a problem has occurred. There is also an advanced troubleshootingguide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If theproblem persists, contact Panasonic Technical Support.Starting UpCannot start up.The battery indicator is not lit.z Connect the AC adaptor.z Charge the battery.z Remove the AC adaptor, then connect it again.Cannot turn on the tablet computer.The tablet computer does not resumefrom sleep.z Leave it in an environment of 5 °C {41 °F} to 35 °C {95 °F}for about an hour, then turn on the power again.You have forgotten the password. z @@@The date and time are incorrect. z Make the correct settings by performing the following steps.1. Touch [<<>> Apps] - [<<>>Settings] - [<<>> Date & time], and setdate and time.z If the problem persists, the internal clock battery may need tobe replaced. Contact Panasonic Technical Support.z When the tablet computer is connected to network, checkthe date and time of the server.z The 2100 A.D. or later year will not be correctly recognizedon this tablet computer.Operation is slow. z @@@Cannot resume. z You disconnected the AC adaptor while the tablet computerwas in sleep. If the tablet computer’s power supply isdisconnected in sleep, unsaved data will be lost and thetablet computer will not resume.z The battery is exhausted. Sleep consume some power.Other startup problems z Remove all peripheral devices.Shutting DownThe tablet computer does not shutdown.z Remove the tablet computer from the Cradle.z Wait one or two minutes. It is not a malfunction.DisplayNo display z The tablet computer entered sleep by the power-savingfunction. To resume, press .The screen is dark. z If the brightness setting of this tablet computer is set to“Automatic brightness”, the screen brightness automaticallychanges depending on the ambient brightness.Disable “Automatic brightness” and change the brightness ofthe screen.The screen is disordered. z Connecting/disconnecting an external display may affect thescreen. Restart the tablet computer.Troubleshooting