Panasonic KV-S4085CL Operating Manual

Also see for KV-S4065CL - Sf Clr Duplex 65PPM USB 2.0 Lgl 300PG Adf: Manual Reference manual Manual Handy guide Service manual

Contents

TroubleshootingIf a problem occurs while the scanner is being used, check the following items and check the scanner statuswith User Utility. If the scanner still malfunctions, turn it OFF, unplug the power cord and call for service.Symptom Possible Cause RemedyThe front door cannot beopened. The screw is not loosened.Open the pre-imprinter door andloosen the screw.(Refer to "Installing the Unit" in theInstallation Manual.)The ready indicator does notlight when the power switch isturned ON.The power cord is not plugged in. Insert the power plug firmly.Problem with power supply. Disconnect the scanner from theelectric outlet and call for service.The computer does notrecognize the scanner.The scanner is not functioningcorrectly.The scanner is not connected to thecomputer correctly. Connect the USB cable correctly.The software is not installed correctly.Uninstall the software from thecomputer, and then install thesoftware again. (Refer to "Installingthe Software" in the InstallationManual.)The USB interface of the computer isnot installed correctly.Check the computer whether the USBinterface of your computer is installedcorrectly using the device manager’sproperty.The scanner is connected via USBhub. Do not connect via USB hub.There is a problem with the USBcable.Use the included USB cable or acertified Hi-speed USB 2.0 cable.The scanner entered Standby modeafter not being used for a certainperiod of time.Restart the scanner by pressing anyone of the buttons for more than1 second so that the computer canrecognize the scanner.Scan speed is slow. The scanner is connected over a USB1.1 connection. Connect over USB 2.0.The document has beenloaded on the hopper, but thescanner does not startscanning.The document is not loaded properly. Load the document correctly.(Page 26)The sensor cannot detect thedocument as the edge of thedocument is curled.Flatten the document (page 21) andload it again (page 26).Operating Manual 77AppendixAppendix