PT Programming Manual References[413] LCOT CPC Signal Detection Time—Outgoing[414] LCOT CPC Signal Detection Time—Incoming3.1.25 CTI (Computer Telephony Integration)DescriptionThe PBX supports a CTI interface using the LAN port of the MPR card. The CTI interface allows extensionusers to make or receive calls with advanced features:– Extension users can make calls easily from a phone book in their PC.– When an extension user receives an incoming call, detailed caller information can be displayed on the PCautomatically.A PC and CTI server application software, such as Panasonic Communication Assistant (CA), are required touse CTI features. The PC running the application monitors the status of the PBX and controls the PBX via theCTI Server.[Example]PBXMPRCardCTI ServerPC PCLANLANConditions• CTI application software must be installed on the connected PC. In addition, some features may require aKX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version).• CTI Call control is not supported for SIP extensions.For example, a SIP extension user cannot make or transfer a call using a CTI application.• Application Programming Interface (API)/ProtocolType API/ProtocolThird Party Call Control • ECMA CSTA Phase 3• TAPI 2.1• Only one CTI server can connect to the PBX at a time.• For details about specific CTI features, refer to the manual for your CTI application software.When you use the Panasonic TSP, refer to "1. Before Installing" of the KX-Series TSP Installation Manual.Document Version 2013-05 Feature Manual 733.1.25 CTI (Computer Telephony Integration)
