PROBLEM PROBABLE CAUSE SOLUTION• PS becomes out of range.• Cannot make calls usingthe PS.• Location of CS is not good.• Access system of the PS isnot properly set.• Locate the CS properly (refer to "5 SiteSurvey Using the KX-TCA175/KX-TCA256/KX-TCA275/KX-TCA355/KX-TCA364").• Change the access system setting ofthe PS to the appropriate system orautomatic.• Noise is frequent whileusing the PS.• Conversations disconnectwhile using the PS.• "NO SERVICE" is displayedon the PS's screen.• Call handover is notworking.• PS is out of CS coveragearea.• Locate the CS properly (refer to "5 SiteSurvey Using the KX-TCA175/KX-TCA256/KX-TCA275/KX-TCA355/KX-TCA364").• Metallic materials in thesurrounding structure areinterfering with the signalreceived by the PS.• Install an additional CS where thesignal interference is worst.NoteWhen the PS software version is3.027 or later, the maximumnumber of CSs in an area with aradio signal strength of "16" is 3 (forKX-TDA0155)/4 (forKX-TDA0156)/3 (for KX-TDA0158with a software version of 6.033 orlater). Also, the maximum numberof simultaneous calls using PSsmay decrease due to wirelessnetwork traffic.• The CS is not busy (i.e., thestatus of the LED is notModerate Green Flashing),but calls cannot be made orreceived.• There is noise during aphone call.• CSs are located too closetogether in the same area.• Reduce the number of CSs in the area,or increase the distance between CSs(refer to "5 Site Survey Using theKX-TCA175/KX-TCA256/KX-TCA275/KX-TCA355/KX-TCA364").• PS stays out of servicewhen the CS status ischanged from Out ofService to In Service.• It may take about 20 s forthe CS to start up after thestatus has been changedto In Service.• Wait until the CS starts up.Quick Installation Guide 539 Troubleshooting