4.1 Troubleshooting198 User Manual4.1 Troubleshooting4.1.1 TroubleshootingTroubleshootingProblem RemedyThe telephone does not work properly. • Confirm with your manager that your settings arecorrect.• If the problem persists, consult your dealer.The telephone does not respond whenbuttons are pressed.• The telephone is locked.Unlock your telephone. ( 1.5.4 PreventingOther People from Using Your Telephone (ExtensionDial Lock), 2.1.1 Extension Control)• Your telephone is connected to an eXtra DevicePort.System programming is required. Consult yourdealer.Some features do not work. • System management may restrict certain features.Consult your manager.• The feature numbers have changed.Confirm the revised number and try again.Even though following the manualinstructions, none of the operationswork when using a proprietarytelephone.• The Intercom line was not seized. The seized line,when going off-hook, was changed by personalsetting. ( 3.1.2 Settings on the ProgrammingMode)In the manual, going off-hook means an Intercomline is seized.If the setting has been changed, press the INTERCOMbutton after going off-hook and follow the instructions.The parallelled single line telephones donot ring.• "No ring" may be selected.Change the setting to ring. ( 1.7.11 Setting theParallelled Telephone to Ring (Parallelled Telephone))The telephone does not work using thepersonal settings or with other settings.(One-touch dialling, forwardingdestination, etc.)• The extension line has been changed. The previoustelephone's settings have not been cleared.Clear the settings and then programme yourdesired settings again. ( 1.7.13 Clearing FeaturesSet at Your Extension (Extension Feature Clear), 3.1.1Customising Your Phone (Personal Programming),3.1.3 Customising the Buttons)
