24KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB9.2. Troubleshooting by Symptom (Base Unit and Charger Unit)If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester(*1) or not.Note:(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acousticlevel in detail.(*2) Refer to Check Point (Base Unit) (P.24)9.2.1. Check Point (Base Unit)Please follow the items below when BBIC or EEPROM is replaced.Note:After the measuring, suck up the solder of TP.*: PC Setting (P.34) is required beforehand.The connections of simulator equipment are as shown in Adjustment Standard (Base Unit) (P.36).Items AdjustmentPointProcedure Check orReplace Parts(A) 2.65V SupplyConfirmation- 1. Confirm that the voltage between VDD and GND is 2.65V ± 0.2V. C58, C60, F1C35, C34, IC2C29, R35, R36C28, C103,C11, C48, R17(B) VDDIO Confirmation - 1. Confirm that the voltage between C24 and GND is 2.5 ± 0.3. IC3, X1, C22C23, C17(C)* BBIC Confirmation - 1. BBIC Confirmation (Execute the command “getchk”).2. Confirm the returned checksum value.Connection of checksum value and program number is shown below.IC3, X1, C22C23, C17(D)* BBIC Clock Adjustment(Important)P1.0CLK1. Execute the command “EnableClockOutput”.2. Input Command “GetFreq”, then you can confirm the current value.3. Check X’tal Frequency. (10.368 MHz ± 100 Hz).4. If the frequency is not 10.368MHz ± 100Hz, adjust the frequency of CLKexecuting the command “setfreq xx xx (where xx is the value)” so that thereading of the frequency counter is 10.368000 MHz ± 5 Hz.IC3, X1, C22C23, C17(E)* Hookswitch Check withDC Characteristics- 1. Connect J1 (Telephone Socket) to Tel-simulator which is connected with 600Ω.2. Set line voltage to 48V at on-hook condition and line current to 40mA at off-hook condition of normal telephone.3. Execute the command “hookoff”.4. Confirm that the line current is 40mA ± 5mA.5. Execute the command “hookon”.6. Confirm that the line current is 0mA + 2mA.IC3, C30, C31,D2, Q3, R26,R22, Q2, C45,C21, R18, R15You have DECT Tester.(Model Number : CMD60)Check item (A)-(E). Check item (A)-(E), (G)-(L).Check item (A)-(D). Check item (A)-(D), (G)-(I), (K).- Check item (G), (J).Check item (N).Check item (N).Check item (A)-(F).Check item (N).Check item (N).Check item (A)-(L).You cannot dial.You cannot hear the caller's voice.You cannot use handset a little away from base uniteven if the handset is within range of the base unit.The acoustic transmission level is high or low.The acoustic reception level is high or low.The unit does not link.The unit cannot charge. Check item (M). Check item (M).Remedy (*2)Symptom You don't have DECT Tester.checksum valueex.) program numberDCM1EB0152