For assistance, please call: 1-800-211-PANA(7262) 71TroubleshootingUseful InformationAnswering SystemThe Ringer/Message Alertindicator flashes slowly whenthe handset is not ringing andin use.• The Message Alert is turned on and newmessages have been recorded. Turn theMessage Alert off (p. 24) or listen to the newmessages (p. 54, 55, 59).You cannot have aconversation using theheadset.• Make sure the optional headset is connectedproperly (p. 65).• If “SP-phone” is displayed on the handset,press [C] to switch to the headset.Problem Cause & RemedyThe Answering System is on,but incoming messages arenot recorded.• The recording time is set to “Greeting only”.Select “1 minute”, “2 minutes” or “3 minutes”(p. 22).• Memory is full. Erase unnecessary messages(p. 57).“ ” flashes and theANSWER ON indicatorflashes rapidly. No newmessages are recorded.• Memory is full. Erase unnecessary messages(p. 57).You cannot operate theAnswering System from thebase unit or the handset.• If another user is in use, you may not be ableto operate the Answering System. Try againlater.• If another user is listening to messages or theAnswering System is handling a call, youcannot operate the Answering System. Tryagain later.You cannot operate theAnswering System from atouch tone phone.• Make sure you entered the correct remotecode (p. 60).• The Answering System may not respond ifthe tones are too short to activate the unit.Press each button firmly.• The Answering System is off. Turn it on (p. 62).You cannot erase messages. • While another user is operating theAnswering System or a caller is leaving amessage, you cannot erase messages.Problem Cause & RemedyFULL