55Useful InformationBefore Requesting HelpProblem“No link to base.Place on cradle andtry again.” is displayedand an alarm tone sounds.The unit does not work.Static, sound cuts in/out,fades. Interference fromother electrical units.The handset and/or the baseunit do not ring.The handset display isblank.The handset display is stillblank after pressing Ö, Ñ,Ü or á.Remedy•You are too far from the base unit. Movecloser and try again.•Insert the handset in the cradle and tryagain.•Plug in the AC adaptor.•Extend the handset antenna fully.•Raise the base unit antennas.•Check the settings (p. 10–13).•Charge the battery fully (p. 11).•Clean the charge contacts and chargeagain (p. 12).•Install the battery properly (p. 51).•Insert the handset in the cradle andunplug the AC adaptor to reset. Plug in,and try again.•Re-install the battery and insert thehandset in the cradle (p. 51). Try again.•KX-TG2650ALN and KX-TG2650NZNare not designed to be used with rotary(pulse dialling) services.•Locate the handset and the base unitaway from other electrical appliances(p. 3).•Move closer to the base unit.•Extend the handset antenna fully.•Raise the base unit antennas.•Press (FUNCTION/CH) to select a clearerchannel.•The ringer volume is set to OFF. Set toHIGH or LOW (p. 16).•The handset is in the standby mode(p. 9). Press Ö, Ñ, Ü or á to turnthe display on.•Charge the battery fully (p. 11).