Panasonic KX-TG6451BX Operating Instructions Manual

Also see for KX-TG6451BX: Service manual

Useful Information35TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.General useProblem Cause/solutionThe handset does notautomatically turn on afterinstalling/replacing batteries.L The battery is empty or too weak to turn on the power. Place thehandset on the charger, and let it charge.The unit does not work. L Make sure the batteries are installed correctly (page 7).L Fully charge the batteries (page 7).L Check the connections (page 7).L Unplug the base unit’s AC adaptor to reset the unit and turn offthe handset. Reconnect the adaptor, turn on the handset andtry again.L The handset has not been registered to the base unit. Registerthe handset (page 24).I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord.Your old telephone line cord may have a different wiringconfiguration.L The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.L If you are using a splitter to connect the unit, remove the splitterand connect the unit to the wall jack directly. If the unit operatesproperly, check the splitter.L Disconnect the base unit from the telephone line and connectthe line to a known working telephone. If the working telephoneoperates properly, contact our service personnel to have theunit repaired. If the working telephone does not operateproperly, contact your service provider/telephone company.I do not know how to erase y(Missed call) from the display.L There are unviewed missed calls remaining. View them anderase y in the following way.Base unit:1 \ (right soft key)2 Press {V} to search from the most recent call, or press {^}to search from the oldest call.Handset:1 8 (middle soft key)2 {V}/{^}: “Caller List” i M3 Press {V} to search from the most recent call, or press {^}to search from the oldest call.I cannot use “Copy” or “CopyAll” when I press 8 whiledisplaying phonebook entries.L These items are phonebook copy features between thehandsets. Although the handset shows these items, copyfeatures are not available for this model. Phonebook entriescannot be copied even between the base unit and the handset.TG6451BX(e).book Page 35 Wednesday, July 8, 2009 10:25 AM