Panasonic KX-TG6841 Operating Instructions Manual

Also see for KX-TG6843B: Manual Specification Service manual

Problem Cause/solutionThe 2nd caller’s information isnot displayed during an outsidecall.R In order to use Caller ID, call waiting, or Call WaitingCaller ID (CWID), you must first contact your serviceprovider/telephone company and subscribe to the desiredservice.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller IDand Call Waiting with Caller ID services (CWID).Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is turned off. Turn it on (page 40).R The message memory is full. Erase unnecessarymessages (page 41).R The recording time is set to “Greeting only”. Changethe setting (page 46).R If you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company,not your telephone. Change the unit’s number of ringssetting or contact your service provider/telephonecompany (page 46).I cannot operate the answeringsystem remotely.R The remote access code is not set. Set the remoteaccess code (page 44).R You are entering the wrong remote access code. If youhave forgotten your remote access code, enter theremote access code setting to check your current code(page 44).R The answering system is turned off. Turn it on (page 45).The unit does not emit thespecified number of rings.R If the first ring is turned off, the number of rings decreasesby 1 from the specified number of rings.Liquid damageProblem Cause/solutionLiquid or other form of moisturehas entered the handset/baseunit.R Disconnect the AC adaptor and telephone line cord fromthe base unit. Remove the batteries from the handset andleave to dry for at least 3 days. After the handset/baseunit are completely dry, reconnect the AC adaptor andtelephone line cord. Insert the batteries and charge fullybefore use. If the unit does not work properly, contact anauthorized service center.Caution:R To avoid permanent damage, do not use a microwave oven to speed up the drying process.56 For assistance, please visit http://www.panasonic.com/helpUseful Information