Useful Information40 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333Answering system (KX-TG7230/KX-TG7232/KX-TG7233/KX-TG7234)For DSL usersWe recommend connecting a filter (contact your DSL service provider) to thetelephone line between the base unit and the telephone line jack.Problem Cause & solutionThe unit does notrecord new messages.L The answering system is turned off. Turn it on(page 24).L The recording time is set to “Greeting Only”.Select “1 Minute” or “3 Minutes” (page 29).L If you subscribe to the voice mail service,messages are recorded by your serviceprovider/telephone company not your telephone.Change the unit’s “Number of Rings” setting orconsult your service provider/telephone company(page 28).I cannot operate theanswering system withthe handset.L The base unit or another handset is being used.Wait for the other user to finish.L A caller is leaving a message. Wait for the caller tofinish.L The handset is too far from the base unit. Movecloser.When I try to operatethe answering systemwith the base unit, theanswer on indicator onthe base unit flashesfor a few seconds andI cannot operate theanswering system.L Another handset is being used. Wait for the otheruser to finish.L A caller is leaving a message. Wait for the caller tofinish.I cannot operate theanswering systemremotely.L You are entering the wrong remote access code. Ifyou forget the remote access code, store a newremote access code (page 27).L Press each key firmly.L The answering system is turned off. Turn it on(page 28).L You are using a rotary/pulse telephone. Try againusing a touch-tone phone.While recording agreeting message orlistening to messages,the unit rings andrecording stops.L A call is being received. Answer the call and tryagain later.TG7210-7230E(e).book Page 40 Tuesday, October 16, 2007 12:59 PM