Useful Information45Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333Caller IDAnswering system (KX-TG7321/KX-TG7322/KX-TG7323/KX-TG7324)Problem Cause/solutionCaller information is notdisplayed.L You must subscribe to a Caller ID service.Contact your service provider/telephonecompany for details.L If your unit is connected to any additionaltelephone equipment, remove and plug theunit directly into the wall jack.L If you use a DSL/ADSL service, werecommend connecting a DSL/ADSL filterbetween the base unit and the telephone linejack. Contact your DSL/ADSL provider fordetails.L Other telephone equipment may be interferingwith this unit. Disconnect the other equipmentand try again.Caller information is slow todisplay.L Depending on your serviceprovider/telephone company, the unit maydisplay the caller’s information at 2nd ring orlater.L Move closer to the base unit.Time on the unit has shifted. L Incorrect time information from incomingCaller ID changes the time. Set the timeadjustment to off (page 25).Problem Cause/solutionThe unit does not record newmessages.L The answering system is turned off. Turn it on(page 30).L The message memory is full. Eraseunnecessary messages (page 32).L The recording time is set to “GreetingOnly”. Change the setting (page 35).L If you subscribe to the voice mail service,messages are recorded by your serviceprovider/telephone company not yourtelephone. Change the unit’s number of ringssetting or contact your serviceprovider/telephone company (page 34).My own greeting messagecannot be properly heard.L Record your own greeting message again(page 31).TG7301-7321E(e).book Page 45 Thursday, February 14, 2008 9:26 AM