Problem Cause/solutionThe name stored in thephonebook is not fullydisplayed while anoutside call is beingreceived.R Edit the phonebook entry name to fit in 1 line of text (page 21).Answering systemProblem Cause/solutionThe unit does not recordnew messages.R The answering system is turned off. Turn it on (page 35).R The message memory is full. Erase unwanted messages(page 36).R The recording time is set to “Greeting Only”. Change thesetting (page 40).R If your own greeting message is not recorded properly, callersare unable to leave a message. Record your own greetingmessage again (page 36).R If you subscribe to a voice mail service, messages are recordedby your service provider/telephone company, not yourtelephone. Change the unit’s number of rings setting or contactyour service provider/telephone company (page 39).My own greetingmessage cannot beproperly heard.R Record your own greeting message again (page 36).I cannot operate theanswering system.R Someone is using the unit. Wait for the other user to finish.R A caller is leaving a message. Wait for the caller to finish.R The handset is too far from the base unit. Move closer.I cannot operate theanswering systemremotely.R The remote access code is not set. Set the remote access code(page 38).R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 38).R Press each key firmly.R The answering system is turned off. Turn it on (page 38).51Useful Information