Useful Information48 For assistance, please visit http://www.panasonic.com/helpTroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert the batteries into the handset again.General useProgrammable settingsProblem Cause/solutionThe unit does not work. L Make sure the batteries are installed correctly (page 15).L Fully charge the batteries (page 15).L Check the connections (page 12).L Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.L The handset has not been registered to the base unit.Register the handset (page 32).I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.L If you are using a splitter to connect the unit, remove thesplitter and connect the unit to the wall jack directly. If theunit operates properly, check the splitter.L Disconnect the base unit from the telephone line andconnect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the workingtelephone does not operate properly, contact your serviceprovider/telephone company.w is flashing. L The handset has not been registered to the base unit.Register the handset (page 32).L The handset is too far from the base unit. Move closer.L The base unit’s AC adaptor is not connected. Check theconnections.L You are using the base unit or handset in an area with highelectrical interference. Re-position the base unit and usethe handset away from interference sources.Problem Cause/solutionI have changed the display language toa language I cannot read.L Change the display language (page 16).While programming, the unit starts toring.L A call is being received. Answer the call and start againafter hanging up.I cannot register a handset to a baseunit.L The maximum number of handsets (6) is alreadyregistered to the base unit. Cancel unused handsetregistrations from the base unit (page 32).L Place the handset and the base unit away from otherelectrical appliances.