Error messagesDisplay message Cause/solutionBase no powerorNo link.ReconnectAC adaptor.R Confirm the base unit’s AC adaptor is connected to the unit andthe power outlet correctly.R The handset has lost communication with the base unit. Movecloser to the base unit and try again.R Unplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.R The handset’s registration may have been cancelled. Re-registerthe handset (page 37).CheckPhone LineR The supplied telephone line cord has not been connected yet ornot connected properly. Check the connections (page 10).Error R Recording was too short. Try again.Memory Full R The phonebook memory is full. Erase unwanted entries (page 25).R The call block list memory is full. Erase unwanted entries(page 23).Userechargeablebattery.R A wrong type of battery such as alkaline or manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 3, 7.You must firstsubscribeto Caller ID.R You must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert them into the handset again.If the base unit batteries for power backup are installed, remove the batteries from the base unit, andthen insert them into the base unit again.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.R Place the handset on the charger to turn on the handset.The unit does not work. R Make sure the batteries are installed correctly (page 10).R Fully charge the batteries (page 11).R Check the connections (page 10).R Unplug the base unit’s AC adaptor and remove the batteries fromthe handset to reset the unit. Reconnect the adaptor, insert thebatteries into the handset and try again.R The handset has not been registered to the base unit. Registerthe handset (page 37).The handset display is blank. R The handset is not turned on. Turn the power on (page 15).Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 51Useful InformationTGF320E(en)_0123_ver020.pdf 51 2015/01/23 18:26:31