Panasonic KX-UT670 Operating Instructions Manual

Also see for KX-UT670: Configuration guides Quick user guide Specifications Brochure Manual

Contents

Panasonic KX-UT670 Operating Instructions Manual Manual pdf 122 page image

TroubleshootingIf you experience trouble, refer to the information in this section. If the problem persists, disconnect and thenreconnect the AC adaptor and/or Ethernet cable.Before troubleshooting, confirm all connections (Page 97), and ensure that power is being supplied from theEthernet cable. If you are using an AC adaptor to supply power, ensure that the AC outlet the unit is connectedto is receiving power.General UseIssue Possible Cause & SolutionThe display is blank.• The unit is still starting up.→ While the unit is starting up, the display will be blank for a while.Wait for the unit to finish starting up.• The display’s backlight is off.→ Lift the handset or touch the display.The unit does not respond tooperations or does notoperate as expected.• Some cables or cords are not connected correctly.→ Check whether the connections are correct (Page 97). If someconnections are incorrect, disconnect all cables and cords andthen connect them again.• Your connection settings are incorrect.→ Consult your administrator to confirm that your settings are correct.The display is not shown well.• The screen’s brightness is set too low.→ Adjust the display’s brightness (Page 110).• The ambient light sensor is covered by something.→ Check that the ambient light sensor is not covered or blocked. If itis, remove whatever is blocking it.The previous screen is notdisplayed even when I press.• The Home screen is displayed.→ You cannot go back from the Home screen. You must reopen thescreen you want to view again.I forgot my password. • Reinitialize the unit, and then set a password again. For details aboutreinitializing the unit, consult your administrator or dealer.The display of the date andtime is wrong.• This unit can retrieve the date and time from an NTP server. The NTPserver settings may be incorrect.→ For details about NTP server settings, consult your administratoror dealer. If the unit cannot connect to the NTP server, you canalso set the date and time manually (Page 116).Changes to settings,contacts, etc., were notsaved.• You answered a call while making changes.→ If you answer a call before you finish making changes, the changesyou made up until then will not be saved. Make the necessarychanges again.• You moved to another screen while making changes.→ If you move to another screen while making changes, thosechanges may not be saved even if you press to returnto the previous screen. Make the necessary changes again.122 Operating Instructions Document Version 2011-09Troubleshootingwww.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846