34 zTROUBLESHOOTING CHARTENGLISHTroubleshooting ChartBefore calling for assistance, determine the symptoms and follow suggested solutions.A UDIO VIDEO SolutionsNoisy Audio Snowy VideoAdjust Antenna Location and Connection.Normal Audio Multiple Image /Color shift in pictureAdjust Antenna Location and Connection.Check Antenna Lead-in Wire.Adjust Convergence (refer to pages 28 and 29).Noisy Audio InterferenceMove television from Electrical Appliances, Lights,Vehicles and Medical Equipment.No Audio Normal VideoIncrease Volume.Check Mute.Check television SPEAKERS on/off. (refer to pages 22 and 23)Change Channel.Noisy Audio No Video with SnowSet TV or Cable Mode Properly.Check Antenna Cables.No Audio No Video / No PIPCheck Power Cord is Plugged into Active Outlet.Adjust Brightness and Audio Controls.Change Channel.Check Cable Connections.Program the Remote Control Again.Check Second Video Source Operation.Poor ATSC signal strength. Re-orient the ATSC antenna.Audio Break up Digitalization of imageImage freeze upRe-orient the ATSC antenna.Check signal meter (refer to page 27). If the signal is weak, add a signalbooster to boost the signal strength.Normal AudioPicture shifts slightly (horizontally)when turned on, changing channels orwithin a duration of two (2) hours ofviewing.This is a normal condition to prevent image burn-in. This feature can beturned off. However, turning off this feature may result in image retention onscreen. (refer pg. 28)Normal Audio No ColorAdjust Color Settings.Change Channel.?