Others-92-Customer Services DirectoryService in Canada: As per Sevicenter listed in Canadian warranty information on page -93-.Obtain Product Information and Operating Assistance; locate your nearest Dealeror Servicenter; purchase Parts and Accessories; or make Customer Service andLiterature requests by visiting our Web Site at:http://www.panasonic.com/supportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at:1-800-211-PANA (7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, ESTAccessory PurchasesFor hearing or speech impaired TTY users, TTY : 1-877-833-8855As of October 2003MAIL TO: Panasonic Services Company1705 N. Randall Road,Elgin, IL 60123-7847Attention: Camcorder RepairProduct Repairs Centralized Factory ServicenterPlease carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory ServicenterCustomer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales CompanyFactory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910For hearing or speech impaired TTY users, TTY : 1-866-605-1277Purchase Parts, Accessories and Instruction Books online for all Panasonic Productsby visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)Panasonic Services Company20421 84th Avenue South,Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)