123VQT2L14Limited Warranty(ONLY FOR U.S.A. AND PUERTO RICO)Panasonic Consumer Electronics Company,Division of Panasonic Corporation of North AmericaOne Panasonic Way, Secaucus, New Jersey 07094Panasonic Camcorder ProductsLimited WarrantyLimited Warranty Coverage (For USA and Puerto Rico Only)If your product does not work properly because of a defect in materials or workmanship,Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length ofthe period indicated on the chart below, which starts with the date of original purchase (“warrantyperiod”), at its option either (a) repair your product with new or refurbished parts, (b) replace itwith a new or a refurbished equivalent value product, or (c) refund your purchase price. Thedecision to repair, replace or refund will be made by the warrantor.Product or Part Name Parts Laborsyad09raey1redrocmaCRechargeable Batteries (defective exchange) 10 days Not ApplicableSD Memory Cards (defective exchange) 90 days Not ApplicableDuring the “Labor” warranty period there will be no charge for labor. During the “Parts” warrantyperiod, there will be no charge for parts. This Limited Warranty excludes both parts and labor fornon-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only appliesto products purchased and serviced in the United States or Puerto Rico. This warranty isextended only to the original purchaser of a new product which was not sold “as is”.Carry-In or Mail-In ServiceTo find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA(7262).When shipping the unit, carefully pack, include all accessories, and send it prepaid, adequatelyinsured and preferably in the original carton. If Lithium Ion batteries are shipped by air thepackage must be labeled “Contains Lithium Ion Battery (No lithium metal)”. Damaged batteriesare prohibited from shipment by US Mail. Batteries must be securely packed in a manner toprevent short-circuiting and a package cannot contain more than 3 Lithium Ion batteries. Includea letter detailing the complaint, a return address and provide a daytime phone number where youcan be reached. A valid registered receipt is required under the Limited Warranty.IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BEREQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATEOF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BECHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OFPURCHASE.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOESNOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOTCOVER damages which occurred in shipment, or failures which are caused by products notsupplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect,mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment ofconsumer controls, improper maintenance, power line surge, lightning damage, modification,introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, orother business or rental use of the product, or service by anyone other than a Factory ServiceCenter or other Authorized Servicer, or damage that is attributable to acts of God.