FAQs, etc.• Frequently Asked Questions• Technical Information45FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 22) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 42.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/S (p. 18).On Screen messages- I.e. EC/AV1• You can simply clear thesePress again to redisplay.An error messageappears• Follow the message’s instructions.• If the problem persists, contact theauthorized Service Centre.Q-Link function does not work• Please confirm SCART cable and connection. Alsoplease set “AV1 / AV2 out” in the Setup Menu (p. 23).“VIERA Link” functiondoes not work and an errormessage appears• Confirm the connection.• Turn the connected equipment on and then switch the TVon. (p. 36)Recording does not startimmediately• Check the settings of the recorder. For details, read themanual of the recorder.Permanently lit spots on screen• Due to production process involved in this technologythis may result in some pixels which are permanently litor unlit. This is not a malfunction.Contrast is reduced• Contrast is lowered in the following conditions withoutany user operation for a few minutes:● no signal in AV mode● selected locked programme● selected invalid programme● displayed menu● Thumbnail or still picture in SD Card mode