8 TroubleshootingProblem Possible causes What to doThe display on the paneldoes not light up / is not litPower adaptor is not connected Check that the external power adaptor isplugged into the power source and the backof the Receiver.No sound or picture The SCART to RCA connectorCable is not properly connectedWrong selection of output modeCheck the cable connections and otherequipment connected to your receiverTry another output configurationBattery exhausted Change the batteriesFluorescent light interfering with theremote controlSwitch off the lightThe remote control is notworkingRemote control is incorrectly aimed Aim the remote control at the receiverUnable to tune TV antenna not plugged in orDigital TV not available in the areaCheck the antenna cable connections orcheck if you require to upgrade your antennato receive digital TV signals in your area.I get “blocky” smallsquares forming on thescreen or sometimes thepicture freezesCould be caused by low TV signalstrength or poor quality receptionTo check the signal level use the informationplate as described on page 9. If the signalstrength % is black in colour you will haveadequate signal strength. Any other colouryou may need to have your antenna andantenna cabling checkedWhy does the show guide(EPG) show some digitalTV stations but I can notreceive themSome of the digital TV stations aretransmitted in high definition (HD).This set top receives standarddefinition (SD) TV stations only andwill not display HD stationsIf you want to pick up HD TV stations you willrequire a HD set top boxWhy does the televisionset top box not have allchannels tunedIt is possible that the signal level fora TV channel might have been lowfor some reason during the tuningprocessRepeat the setup procedure for tuning in TVstationsWhy does the picture onthe TV look greenIt is possible that the red videoRCA lead and the red audio RCAlead on the back of the TV may beconnected incorrectlyChange around the two red RCA leads onthe back of the TV22