Panasonic Toughbook CF-19RDRAX6M Reference Manual

Also see for CF-19 series: Supplementary instructions Operating instructions Operating instructions Supplementary guide Operating instructions

72Fingerprint ReaderG When the “Protector Suite *.* has been successfully uninstalled.” Message appears, click [Finish].• If the confirmation message appears, click [Yes].• The computer restarts.*6 Windows XP: [start]Starting OverIf the specific solutions for your problem in Fingerprint Reader (Î page 138) do not work, you can use these instructions asthe last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.A Log on to Windows as an Administrator.• You can always access the computer by using your Windows log on password.B Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in thefuture.• If you exported your passport recently, this step is not required.• If biometrics authorization works and your finger is recognized, use [Account Operation] wizard, swipe your fingerand continue according to wizard’s instructions.• If biometrics authorization works, but your finger is not recognized, you can start the [Account Operation] wizardand export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you will beprompted for a password. If you do not use backup password, enter your Windows log on password. Otherwise,enter your backup password.CAUTIONz We recommend you set the backup password.• If biometrics authorization does not work, there is no way to backup your data.C Deleting the passport.• Use the [Delete your data] wizard. Please note that all your stored secret data (passwords, [File Safe] encryptionkeys [Personal Safe] data) will be lost. If you backed up the data, you can restore it in the next step; otherwise it willbe lost permanently. To perform the delete operation it is necessary to cancel the fingerprint verification operationto get to the password dialog, then enter your Windows log on password or backup password.D Make sure your fingerprint sensor is working.• Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work,please contact Panasonic Technical Support.E Restore or create passport.• If you have a backup of your data, you can now use [Account Operation] wizard to restore your data. Otherwise youcan create a new passport by using the [Manage Fingerprints] wizard.