57Has the floppy disk been correctly inserted?Has the floppy disk been correctly formatted?Has the Setup Utility been used to set [Floppy Operation] to [Enable]?( page 46)Your floppy disk content may be corrupted.Is the floppy disk write-protected?Windows 2000Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming thedisk volume and format type, start formatting.Windows XPSelect [Format] in [start] - [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirmingthe disk volume and format type, start formatting.Your drive or file may not have been properly set.Check to see if the hard disk is full. If it is full, delete unnecessary files.Your hard disk content may be corrupted. Contact Panasonic Technical Support.Try testing another drive or media.You may need to clean the lens or disc.Is the disc loaded on the tray correctly?Is the disc bent, scratched, or dirty?Is the computer powered on?To remove a disc when the computer is powered off, insert a pointed object (e.g., thebent-out tip of a paper clip, or the tip of a pencil or ballpoint pen) into the emergencyhole. Pushing it completely to the end will free the tray so that it can be pulled out.Did you open the CD drive or remove the MPEG disc while it was operating?Re-insert the MPEG disc and close the CD drive. Press Enter .Is the disc bent or labeled?Set [CD Drive Speed] to [Low] in the Setup Utility. ( page 44)Did you touch the eject button when you close the tray?Dealing with Problems (Advanced)Cannot read/write to afloppy diskUnable to write to afloppy diskHow to format a floppydisk is unclearUnable to read/write tothe hard diskWhen the previous itemis not the causeTrouble has occurredwith the discThe access lamp ( )does not lightCannot play disc or readdata from itCannot eject discA blue background ap-pears on the screen withthe MPEG imageThe CD drive vibrates alotThe disc tray does notcloseDisk OperationsEmergency Hole(The position of the emergency hole differs dependingon the drive.)Press Ctrl + Shift + Esc to open Task Manager and close the softwareapplication which is not responding.After shutting down by pressing the power switch for more than four seconds,press the power switch to power on and open the application again.If the program no longer works normally, delete the program using the followingprocedure. Then reinstall the program.Windows 2000 : [Start] - [Settings] - [Control Panel] - [Add/Remove Programs]Windows XP : [start] - [Control Panel] - [Add or Remove Programs]Computer hangsOthers