Panasonic Toughbook CF-74JCL02AM Operating Instructions Manual

Also see for CF-74 Series: Operating instructions Supplementary guide Supplementary guide Supplementary instructions Operating instructions

Contents

24Troubleshooting (Basic)Getting StartedUseful InformationTroubleshootingAppendixThe date and time are incor-rect.z Make the correct settings.Click (Start) - [Control Panel] - [Clock, Language, and Region]- [Date and Time].Click [start] - [Control Panel] - [Date, Time, Language, and RegionalOptions] - [Date and Time].z If the problem persists, the internal clock battery may need to be replaced. ContactPanasonic Technical Support (Î page 33).z When the computer is connected to LAN, check the date and time of the server.z The 2100 A.D. or later year will not be correctly recognized on this computer.[Executing Battery Recali-bration] screen appears.z The Battery Recalibration was canceled before Windows was shut down last time.To start up Windows, turn off the computer by the power switch, and then turn on.[Enter Password] does notappear when resuming fromsleep ( ) /standby ( )/hibernation.z The password you have set in the Setup Utility is not requested at resuming. To usethe password security at resuming, set the Windows password.A Click (Start) - [Control Panel] - [Add or remove user accounts] and select theaccount, and set the password.B Click (Start) - [Control Panel] - [System and Maintenance] - [Require apassword when the computer wakes] and add a check mark for [Require apassword].A Click [start] - [Control Panel] - [User Accounts] and select the account, and setthe password.B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]- [Advanced] and add a check mark for [Prompt for password when computerresumes from standby].Cannot resume. z An error may occur when the computer automatically enters the sleep or hibernationmode while the screensaver is active. In this case, turn off the screensaver or changethe pattern of the screensaver.Other startup problems. z Press F9 in the Setup Utility (Î Reference Manual “Setup Utility”) to return theSetup Utility settings (excluding the passwords) to the default values. Start theSetup Utility and make the settings again.z Remove all peripheral devices.z Check to see if there was a disk error.A Remove all peripheral devices including an external display.B Click (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].C Click [Tools] - [Check Now...].• A standard user needs to enter an administrator password.D Select the option in [Check disk options] and click [Start].E Click [Schedule disk check] and restart the computer.A Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Proper-ties].B Click [Tools] - [Check Now].C Select the option in [Check disk options] and click [Start].z Start the computer in Safe Mode and check the error details. When the [Panasonic]boot screen disappears *1 at startup, press and hold F8 until the Windows AdvancedOptions Menu is displayed.*1 When [Password on boot] is set to [Enabled] in the [Security] menu of the SetupUtility, [Enter Password] appears after the [Panasonic] boot screen disappears. Assoon as you enter the password and press Enter, press and hold F8. Starting Up