25 Getting StartedUseful InformationTroubleshootingAppendix Entering PasswordOn the [Enter Password]screen, a beep sounds andthe password cannot beentered.z The computer may be in ten-key mode.If the NumLk indicator lights, press NumLk to disable the ten-key mode, and theninput.Even after entering thepassword, [Type your pass-word] is displayed again.z The computer may be in ten-key mode.If the NumLk indicator lights, press NumLk to disable the ten-key mode, and theninput.z The computer may be in Caps Lock mode.If the Caps Lock indicator lights, press Caps Lock to disable the Caps Lockmode, and then input. Shutting downWindows does not shutdown.z Remove the USB device and the ExpressCard.z Wait one or two minutes. It is not a malfunction. DisplayNo display. z The external display is selected. Press Fn + F3 to switch the display. Wait until thedisplay has been switched completely before pressing Fn + F3 again.z When using an external display,• Check the cable connection.• Turn on the display.• Check the settings of external display.z The display is turned off by the power-saving function. To resume, do not press thedirect selection keys, but press any other key like Ctrl.z The computer entered sleep ( ) /standby ( ) or hiber-nation by the power-saving function. To resume, press the power switch.The screen is dark. z The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjustthe brightness. As you increase the brightness, battery consumption increases.You can separately set the brightness for when the AC adaptor is connected and whennot connected.The screen is disordered.Intel® GM45 Express Chipsets>z Changing the number of display colors and resolution may affect the screen. Restartthe computer.z Connecting/disconnecting an external display may affect the screen. Restart the computer.During Simultaneous dis-play, one of the screensbecomes disordered.Intel® GM45 ExpressChipsets>z When using the Extended Desktop, use the same display colors for the external dis-play as those used by the LCD.If you continue to experience problems, try changing the display.Right-click on the desktop, and click [Graphics Properties...] - [Display Devices].Click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driverfor Mobile] - [Display Devices].z Simultaneous display cannot be used until Windows startup is complete (duringSetup Utility, etc.).z When the [Command Prompt] is set to “Full Screen” by pressing Alt + Enter, thepicture is displayed on one of the screens only. When the window display is restoredby pressing Alt + Enter, the picture is displayed on both screens.The external display doesnot work normally.z If the external display does not support the power saving function, it may not work nor-mally when the computer enters the power saving mode. Turn off the external display.