108Troubleshooting (Advanced)Access point is not detectedz Shorten the distance between the computer and the access point, and try the detection again.z Confirm the following settings:• [Wireless LAN] in the [Advanced] menu of the Setup UtilityConfirm that [Wireless LAN] is set to [Enabled]. (Î page 85)• Wireless LAN power supplySlide the wireless switch to the right (ON).z This computer uses channels 1 through 11 *3 when using IEEE802.11b/g. Check the chan-nel being used by the access point.z If there are more than one wireless function equipped, right-click the Wireless Switch Utilityicon (Î page 71) and confirm that [Wireless LAN ON] has been checked.*3 In the case of wireless communications, the frequency band being used can be divided intosegments, so that different communications can be conducted on each band segment. A “Channel” refers to the individual frequencybandwidth divisions.Cannot communicate with the access pointz Using the following procedure, confirm whether the computer’s protocol settings are correct (only when using TCP/IP).A Click or on the notification area, and click [Open Network and Sharing Center].B Click [Manage network connections].C Right-click [Wireless Network Connection] and click [Properties].z A standard user needs to enter an administrator password.D Click [Internet Protocol Version 4 (TCP/IPv4)] and click [Properties].E Confirm the protocol settings such as IP address, and do the settings properly again.A When is displayed on the notification area:Right-click , and click [Open Network Connections].When is not displayed on the notification area:Click [start] - [Control Panel] - [Network and Internet Connections] - [Network Connections].Problems with Wireless LAN (only for models with wireless LAN)WIRELESSWindows 7Windows XP