Panasonic Toughbook CF-U1GQG6L2M Reference Manual

Also see for Toughbook CF-U1GQG6L2M: Operating instructions Specifications Installation manual

110Troubleshooting (Advanced)Sensor does not work. z Exported passport can help you if you need to replace the sensor.• Log on to Windows as an Administrator.You can always access the computer by using your Windows log onpassword. In convenient mode, any user can access the computer by usingyour Windows log on password.• To access [File Safe][File Safe] can be always accessed by using the [File Safe] backup password.• Other functionsReplace/Repair the sensor, then follow the instructions in section “Replacingsensor.” (Î page 111).Some limited functions (e.g. deleting passport) are available without afunctional sensor. In case of deleted operation, it is necessary to cancel thefingerprint verification operation to get to the password dialog.User cannot use enrolled finger. (e.g.injury)z It is strongly recommended to enroll at least 2 fingers to avoid this problem.If you enrolled multiple fingers, simply use other finger. If you only enrolled onefinger that can be used, we recommend to use the [Enroll or Edit Fingerprints]wizard and enroll additional fingerprints.If none of your enrolled fingers can be used, follow this procedure:A Log on to Windows as an Administrator.You can always access the computer by using your Windows log onpassword. In convenient mode, any user can access the computer byusing your Windows log on password.B Update the enrolled fingerprints.To be able to fully use Protector Suite QL, you need to have usableenrolled fingerprints. Enter the [Enroll or Edit Fingerprints] wizard.• If you do not use [Advanced Security], you can still enter using the Windowspassword.• If you use [Advanced Security] with backup password, you can enter usingthe backup password.• If you use [Advanced Security] without backup password, there is no otherway to add a different fingerprint. In this case we recommend either to waituntil your finger is usable again (e.g. the injury heals), or to delete thepassport (Use [Delete] wizard) and then reenroll new fingerprints.Please note that in the latter case all your stored secret data (passwords, [FileSafe] encryption keys) will be lost. To perform the delete operation it isnecessary to cancel the fingerprint verification operation to get to thepassword dialog, then enter your Windows log on password.• To access [File Safe]If you did not perform the procedure in step B or it did not work, you can stillaccess [File Safe] by using the [File Safe] backup password. Fingerprint Reader (only for model with Fingerprint Reader)