Dealing with Problems (Summary)44TroubleshootingWhen a video such as an MPEG fileand a DVD video is being playedwith WinDVD or Windows ® MediaPlayer, the display destination can-not be switched using the Fn + F3keyz The display destination cannot be switched while a video such as an MPEGfile or a DVD video are playing. Stop playing the video before switching thedisplay destinationThe notification area icons on thebottom right of the screen are hiddenand cannot be seenz Click the icon on the notification area to display the hidden iconsz If you want all icons to be displayed constantly, right-click on the taskbar,click on [Properties], and remove the check mark from [Notification area] -[Hide inactive icons]Setup Utility[Enter Password] is displayed z Enter the Supervisor Password or User Password. If you have forgotten it, afee will be charged for repairs. Contact your technical support office(Î page 60)z The [Advanced] and [Boot] menucan not be registeredz Some items in [Security] menucan not be registeredz F9 does not workz Restart the Setup Utility with the Supervisor PasswordShutting DownWindows cannot be shut down orrestartedz If a USB device is connected, try remove itz Is the connection to the ISP provider set properly?If the setting are incorrect, Windows may not shut down, or may not startup. For details of communication settings, refer to the ISP provider’s manualz Is the LAN or wireless LAN set properly?If settings are incorrect, Windows may not shut down, or may not start up.Check with your provider or with your system administrator about LAN andwireless LAN settingsStandby/Hibernation FunctionUnable to enter standby or hiberna-tion modez If a USB device is connected to the computer, the standby or hibernationfunction may not work properly. Simply remove the USB device. If the prob-lem persists, restart the computerz It may take a minute or two to enter standby or hibernation modez The computer may not enter standby mode properly and seems to be fro-zen while the computer is communicating via the modem. If this happens,slide the power switch for four seconds or more to forcibly turn your com-puter offz If there is a disk in the DVD-ROM & CD-R/RW drive that has been formattedusing B’s CLiP, the computer will not enter standby or hibernation mode.Remove the diskUnable to automatically enterstandby or hibernation modez If a peripheral is connected to the computer, disconnect the devicez When the internal LCD is closed, the computer may not enter standby orhibernation mode. In order to activate standby or hibernation automaticallywhile using the computer with the internal LCD closed, set [Touch Pad] to[Disable] in the [Main] menu of the Setup Utilityz If there is a disk in the DVD-ROM & CD-R/RW drive that has been formattedusing B’s CLiP, the computer will not enter standby or hibernation mode.Remove the diskThe computer does not resume z Did you disconnect the AC adaptor or the battery pack while the computerwas in standby mode? If the computer's power supply is disconnected whilethe computer is in standby mode all unsaved data will be lostz Did you slide the power switch and hold it for four seconds or more? If so,the power will be turned off forcibly. In this case, all unsaved data will be lostDisplay