Troubleshooting35HelpIf other indications appear, call your dealer.U308002There is no paper in the printer. Add paper to the printer.Depending on the printer, it may benecessary to press the errorcancellation button (ex. OK) on theprinter after fixing the printer error.Refer to the manual of the printer fordetails.–U308003U308004There is a printer error. Fix the printer error according to theprinter manual. –U308001 Unsupported printer is connected. Connect compatible printer. 37U103021~ U103025U403021~ U403025White balance area is abnormal. • Clean the White Balance Area.• If the unit is in strong sunlight orstrong lighting, change the locationof the unit or block the light.30U407010The available space in the USB flashmemory device became full whilescanning.Increase the available space using acomputer, then scan again. –U406010The available space in the SDmemory card became full whilescanning.Increase the available space using acomputer, then scan again. –U307144USB flash memory device writingerror occurred.Check whether the USB flashmemory device is written normallyusing a computer.–U306144 SD memory card writing erroroccurred.Check whether the SD memory cardis written normally using a computer. –U407209 USB flash memory device wasremoved while scanning.Connect the USB flash memorydevice, then scan again. –U406209 SD memory card was removed whilescanning.Connect the SD memory card, thenscan again. –U408001The USB cable connecting the printerand the unit was removed whilecopying.Connect the USB cable for printersecurely, then copy required numberof sheets again.–U403011U403012Scanner does not move normally. Check Scanner attachment. –U407208U406208The maximum value allowed for asequential number (99) of the filename has been reached.Transfer the image files in thefollowing folder on the USB flashmemory device or SD memory cardto another location.for UB-2815C: “UB-2815C”for UB-2315C: “UB-2315C”14Error Code Cause Remedy SeePage