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OthersProblem Cause & Solution PageR “Demo mode” isdisplayed on thescreen.R The ringtone regularlysounds.R You cannot talk ormake calls.R The “Demo mode” feature is enabled.→ Set “Demo mode” to “Off”.21The product does notwork with correctoperations.The product does notwork properly.R Perform the following operations.– Press the MRESETN button on the bottom side of the main monitorwith a pointed object. (Recorded images and configured settingsare not affected.)9The main monitor doesnot work properly.R Nothing is displayedon the monitor.R The ringtone does notsound.R Voices cannot beheard.R Check the power connection.–R If the power is connected, there may be a problem with the electricalwiring.→ Contact an authorised service centre.10.2 Error messagesWhen using devices for the first time or registering devicesDisplay Cause & Solution PageIP address isduplicated. Pressthe [OK] button toconfirm the IPaddress.R The same IP address of the main monitor is used by another device.→ Confirm the current IP address of the main monitor (page 20), andthen reconfigure it so that is does not overlap with other IPaddresses (page 21).21Network is notavailable Pleasecheck theconnection of thewireless routerR Your wireless router is not work properly.→ Confirm your wireless router turned on.–Connection failure R There a problem with wireless network connection.→ Move closer to the wireless router and then try connecting again.R The setting procedure was not completed within the specified time.→ Prepare all the information required for the settings, and thencomplete the settings within the specified time.23Cannot connect tothe server. Checkthe settings.R The contents configured for the email server settings are not correct.→ Check the configured contents and then correct them.R The wireless router is not connected to the Internet.→ Check your wireless router and connect it to the network.–Cannot connect tothe serverR The wireless router is not connected to the Internet.→ Check your wireless router and connect it to the network. 23Cannot registerRegister the emailserverR “Email notification address” cannot be set when the “Emailserver” is not set.→ Set “Email server”.253010. Troubleshooting PreviousNext |