Panasonic Viera TH-37PD60B Operating Instructions Manual

Also see for Viera TH-37PD60B: Service manual

Contents

FAQs, etc.44 45FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centrefor assistance. For details (p. 48)White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the unit in "AV mode"?• Is the mains lead plugged into the socket outlet?• Is the TV unit turned On?• Check Picture menu (p. 20) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 42.S-Video / black andwhite picture• Using TV/AV button please confirm your selection isS-Video I.e. AV2/S-Video or AV3/S-Video (p. 17).On Screen messages - I.e. AV1/EC1• You can simply clear these by pressing .Press again to redisplay.Direct TV record / Q-Link functionsnot recording• Please confirm SCART cable and connection. Also pleaseset "AV2/AV3 out" in the Setup menu (p. 22).• Frequently Asked QuestionsNo programmes shown on TV GuideDVB TV Guide :Landscape Wed 12/05/04 10:46Wed 12thTime: 19:30 20:00Prog. typeCategoryAll Services20:30 21:00 21:30All TypesCategoryAll Services• Check the DVB transmitter.• Adjust the direction of the aerial to another transmitter installed nearby.• Check the analogue broadcast.If the image quality is poor, check the aerial and consult your nearest dealer.Problem Actionslogo appears at thefour corners of the screenScreen Contrast is reducedPermanently lit spots onscreen • Due to production process involved in this technologythis may result in some pixels which are permanently litor unlit. This is not a malfunction.• The function to prevent after-image (p. 5) is activated.(Not a faulty symptom)• The screen saver is activated when the followingconditions without any user operation for a few minutes:● no signal in DVB or AV mode● selected locked channel• Contrast is lowered when the following conditionswithout any user operation for a few minutes:● selected radio channel● displayed menu (except Tuning menu, Owner ID andShipping condition)● selected invalid or bad signal channelProblem ActionsChaotic image, noisy • Set "P-NR" in the Picture menu (to remove noise). (p. 21)• Check nearby electrical products(car, motorcycle, fluorescent lamp).No image can bedisplayed • Is "Colour" or "Contrast" in the Picture menu set to theminimum? (p. 21)Blurry or distorted image(no sound or low volume) • Reset channels. (p. 28 and p. 30)Screen HDMISound DVBNo sound is produced • Is "Sound Mute" active? (p. 7)• Is the volume set to the minimum?Sound is unusual• Set the sound setting of the connected equipment to"2ch L.PCM".• Check the "HDMI input" setting in the Sound menu. (p. 21)• If digital sound connection has a problem, selectanalogue sound connection. (p. 21)Sound level is lowor sound is distorted • Sound signal reception may be deteriorated.• Set "NICAM" (p. 20) in the Sound menu to "Off".(Analogue only)TV unit goes into"Standby mode"• The sleep function is activated.• The TV unit enters "Standby mode" about 30 min.after broadcasting ends.The remote controldoes not work • Are the batteries installed correctly? (p. 6)• Has the TV unit been switched On?Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI• Is the HDMI cable connected properly? (p. 40)• Turn Off the TV unit and equipment, then turn them Onagain.• Check an input signal from the equipment. (p. 43)• Use an equipment compliant with EIA/CEA-861/861B.Interference orfrozen / disappearingimage in DVB• Check "Signal Condition". (p. 28)If "Signal Quality" or "Signal Strength" are displayed inred, check aerial.If problem persists, consult your local Panasonic dealer.• Use the remote control to turn Off the TV unit, then turnit On again.• Due to the digital reception technologies involved, quality of the DTV signals may be relatively low insome cases, despite good reception of analogue programmes.Other"Control with HDMI"function does not work • Switch the TV unit on again with the equipment on.• Set "Control with HDMI" to "Off", then set to "On"again. (p. 38)

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